Social Worker

Elevance HealthTampa, FL
50dHybrid

About The Position

Social Worker Location: Tampa, FL. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Since its founding in 2008, America’s 1st Choice has generated significant membership growth by developing effective engagement programs and building strong provider relationships in the Florida market. America’s 1st Choice operates as a wholly-owned subsidiary of Elevance Health. The Social Worker is responsible for identifying and linking members with social and community resources, ensuring psychosocial assessment and related care coordination while supporting members ability to manage his/her chronic illness.

Requirements

  • Requires a BS or MS in Social Work and a minimum of 3 years experience in case management and a minimum of 1 year experience working with aged or disabled populations; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

  • MS in Social Work (MSW) preferred.

Responsibilities

  • Provides member education and outreach as appropriate on plan specific benefits and how to use them.
  • Utilizes knowledge of available community, government, and/or client resources needed to address member’s limitations and support interventions in the management of the member’s chronic condition or special needs.
  • Assesses short-term and long-term needs.
  • Assists in the establishment of case management goals, correctly prioritizes goals, and executes plan to achieve goals.
  • Have a thorough understanding of members needs when accessing Federal, State, or local assistance or in understanding any governmental assistance available to members as applicable.
  • Manages behavioral and psychosocial needs that result in improved clinical and financial outcomes and delivers social work interventions.
  • Assists members to effectively utilize available resources to meet their personal health needs and help them develop their own capabilities.
  • Provides guidance to members seeking alternative solutions to specific social, cultural or financial problems that impact their ability to manage their healthcare needs.
  • Facilitates and coordinates behavioral health resources as individual member needs are identified.
  • Establishes a relationship with member, family, physician(s), and other providers to determine use of benefits and community resources.
  • Acts as liaison and member advocate between the member/family, physician and facilities/agencies.
  • Evaluates members' ability to independently manage self and locate alternative resources when limitations are identified via standardized Social Work Psychosocial evaluation methods, processes and tools while maintaining accurate record of activities.

Benefits

  • We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
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