Social Worker Program Coordinator (Women Veteran's Health Program)

Department of Veterans Affairs • Iron Mountain, MI

29d • Onsite

About The Position

At this grade, the Women Veteran's Health Program Manager manages the administrative and clinical aspects of a major specialty treatment program - Women Veterans Health Program at the Oscar G. Johnson VA Medical Center. The Women Veteran's Health Program Manager has responsibility for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria of the program. Duties: Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops, implements, and evaluates clinical guidelines and protocols to establish appropriate utilization of services. The incumbent provides administrative, technical and clinical supervision necessary for accomplishing the work of the unit/service including outreach efforts, CBOC involvement, and efforts at other sites within a Health Care System. Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information. In addition, the incumbent uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. The incumbent performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.). Performs work related to the review, monitoring, analysis, planning and assessment of various programs. Responsible for key project activities related to the planning, development, and implementation of the project component. A substantial portion of the workload directed by this position is carried out at one or more locations that are physically removed from the main unit under conditions that make day-to-day supervision difficult to administer. The incumbent develops processes for orienting female patients to the OGJVAMC health care services; identifies, collects and monitors reliable, current data on the care of women Veterans including workload statistics; monitors and ensures patient satisfaction among women Veterans in all aspects of their health care; develops and monitors gender specific quality indicators and monitors outcomes in health care delivery to women Veterans; provides consultation and technical assistance to OGJVAMC staff on women Veterans' issues; and, serves as an advocate for women Veterans. The incumbent is to coordinate the provision of comprehensive health care services to women Veterans; plan for establishment of new specialty or primary programs and the expansion of existing programs to meet the needs of women Veterans who are currently seeking care within the OGJVAMC and the increasing number expected to do so; ensure equity of access, service and benefits to women Veterans; coordinate the provision of state-of-the-art preventive, diagnostic, treatment, consultation and referral services for women Veterans within a comprehensive, healthcare facility; coordinate medical and/or surgical health care services and provision of psychological care of mental health needs, assess the improved quality of clinical care; collect, develop, and analyze data derived from these programs to assist in planning for women Veterans services, and utilize appropriate clinical indicators and monitoring activities to ensure the care provided is of the highest quality. Other Duties Assigned

Responsibilities

• Administers information and analytical systems to evaluate and enhance the quality of service provided to patients.
• Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction.
• Develops, implements, and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
• Provides administrative, technical and clinical supervision necessary for accomplishing the work of the unit/service including outreach efforts, CBOC involvement, and efforts at other sites within a Health Care System.
• Performs program analysis, development, review, research, design, and contact work as possible with various agencies (public, DOD, state, etc.).
• Performs work related to the review, monitoring, analysis, planning and assessment of various programs.
• Responsible for key project activities related to the planning, development, and implementation of the project component.
• Develops processes for orienting female patients to the OGJVAMC health care services
• Identifies, collects and monitors reliable, current data on the care of women Veterans including workload statistics
• Monitors and ensures patient satisfaction among women Veterans in all aspects of their health care
• Develops and monitors gender specific quality indicators and monitors outcomes in health care delivery to women Veterans
• Provides consultation and technical assistance to OGJVAMC staff on women Veterans' issues
• Serves as an advocate for women Veterans.
• Coordinates the provision of comprehensive health care services to women Veterans
• Plans for establishment of new specialty or primary programs and the expansion of existing programs to meet the needs of women Veterans who are currently seeking care within the OGJVAMC and the increasing number expected to do so
• Ensures equity of access, service and benefits to women Veterans
• Coordinates the provision of state-of-the-art preventive, diagnostic, treatment, consultation and referral services for women Veterans within a comprehensive, healthcare facility
• Coordinates medical and/or surgical health care services and provision of psychological care of mental health needs, assess the improved quality of clinical care
• Collects, develops, and analyzes data derived from these programs to assist in planning for women Veterans services, and utilize appropriate clinical indicators and monitoring activities to ensure the care provided is of the highest quality.

Benefits

• Competitive salary and regular salary increases
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
• Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
• Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Telework: Ad-hoc as determined by the agency policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees