Social Worker (Program Coordinator)

Department of Veterans Affairs•Canandaigua, NY

29d•Onsite

About The Position

The Finger Lakes Healthcare System has 1 vacancy for a Social Worker (Program Coordinator) in the Canandaigua VA Medical Center in the Intermediate Care department. The incumbent provides clinical evidence-based services and interventions; program development; caregiver, Veteran and staff education on caregiver issues; community outreach; resource development; continuous quality-improvement activities and evaluation/consultation.

Responsibilities

Develops and implements the General Caregiver Support Program specific to his/her area of assignment and insures compliance and collaboration with local facility and the VA Central Office Caregiver Support Program initiatives.
Administers information and analytical systems to evaluate and enhance the quality of service provided to caregivers, families and Veterans.
Develops and implements information systems to track service activities including visits, referrals, caregiver demographics, equipment utilization and caregiver and Veteran satisfaction.
Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
Participates in direct caregiver and Veteran communication to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
Creates educational tools, develops programs and implements training focused on specific caregiver needs/issues.
Provides education and in-service training to VAMC employees, Veterans, families and caregivers.
Provides ongoing consultation and support to colleagues regarding caregiver support.
Develops and facilitates caregiver support groups (face-to-face or VANTS telephone line) and educational programs.
Distributes educational materials provided by VA, local, state and national caregiver organizations.
Conducts caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
Coordinates with other disciplines within the medical center to maintain the Veteran Assessment Clinic, for the purpose of providing a comprehensive assessment for the veterans and caregivers in the General Caregiver Support Program and seeking assistance from the program.
Develop a library of caregiver support information materials for distribution through the various inpatient/outpatient and specialty clinic settings.
Participates in caregiver support activities in the local community and state to promote and recognize the role of the caregiver.
Develops and fosters relationships with community partners to assist with system navigation, maintain collaboration and coordinate services.
Provides outreach presentations to community social service agencies, military Guard and Reserve units, Veteran Service organizations and other groups on VA caregiver benefits, programs and services.
Develop a data monitoring system to measure the efficacy of the General Caregiver Support Program. The Coordinator collects, analyzes and reports program data to local management, VISN Caregiver Support Coordinator Lead and the National Caregiver Support Program, Care Management and Social Work Service, Office of Patient Care Services.
Performs program analysis, development, review, research, design, and contact work as possible with various agencies.