Social Worker (Program Coordinator-Post 9/11 Military to VA)

Department of Veterans Affairs • Portland, OR

35d • Onsite

About The Position

The Post-9/11 Military to VA (M2VA) Case Management Program Manager manages, directs, and oversees the M2VA Program for the VA Portland Health Care System catchment area. This includes managing all transition activities and the coordination of care and services for Post 9/11 service members and Veterans treated in the service area. The incumbent plans, develops, implements, and oversees all components of facility seamless transition and services provided to Post 9/11 Veterans.

Responsibilities

• Administers information and analytical systems to evaluate and enhance the quality of service provided to Post 9/11 Veterans. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services.
• The incumbent manages a group of employees performing work at various GS levels and provides administrative, technical, and clinical supervision necessary for accomplishing the work of the program including outreach efforts and all CBOC involvements.
• Performs the administrative and personnel management function relative to staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• The incumbent performs a wide range of services and provides technical assistance to state, local, and private agencies, and universities. Serves as the primary point of contact for Oregon National Guard Medical Command. Technical assistance provided is based on monitoring activities and program reviews, and the development and analysis of information. In addition, the incumbent uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements.
• Oversees and/or coordinates an outreach event for Post 9/11 active duty service members, Veterans, and their family members. Collaborates and provides outreach activities to VA, Veteran Service Organizations, military, and community agencies to provide information and education on issues related to readjustment for returning combat Veterans and VA services available to assist to readjustment.
• Performs work related to the review, monitoring, analysis, planning and assessment of various programs including the use of the post 9/11 Department of Defense Registry, Veterans Information System (VIS), Patient Treatment File searches, Care Management Tracking and Reporting Application (CMTRA), and electronic health record (EHR) records. Responsible for key project activities related to the planning, development, and implementation of the project component.
• Ensures that severely-injured and/or or ill post 9/11 Veterans with identified case management needs are assigned to a nurse or social worker case manager and oversees or works closely with care management teams to include nurse and social worker case managers, the Spinal Cord Injury (SCI) Coordinator, the Polytrauma Case Manager, and the Women Veterans Program Manager.

Benefits

• Competitive salary and regular salary increases
• 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
• After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
• After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees