Social Worker in this position serves as Coordinator for the Non-Institutional Care (NIC) programs within Social Work Service. They assume the technical and administrative responsibility for the management of the Homemaker/Home Health Aid (H/HHA) Program, Respite Program and Veterans Direct Home, Adult Day Health, and Community Based Programs. This position includes planning, establishing, and implementing policies and procedures, developing program goals and objectives as well as monitoring, operating, evaluating, and coordinating the activities of the programs. Strong emphasis will be placed on data collection including patient and caregiver satisfaction and feedback and tracking of performance measures for NIC. Duties will vary by grade, but at the GS-11 level: Functions or Scope of Assigned Duties Develops and maintains relationships as related to issues within the NIC programs. The position will function in office and work with community-based agencies and Veterans in their home. Responsible for working with and advising a team of clinically independent professional practitioners. Brief the Social Work Supervisor on level of compliance for the Non-Institutional Long-Term Care Programs. Continuous monitoring and improvement of the efficiency, effectiveness, timeliness, and quality of services. Prepares, plans, and advises the Social Work Supervisor of anticipated changes in workload, staffing needs, and program developments. Remain current on clinical aspects of NIC programs and prepare to fill in for the various social work clinicians. Provide clinical support to the Community Health Nurse Coordinators working with NIC programs and will serve as a consultant with other disciplines. Provide timely and accurate information to the Social Work Supervisor and others. Writes program specific guidelines and policies and sees that these policies are implemented. Recruit new NIC agency providers and establish contracts for numerous services. Development of policies and operating procedures. Addresses the relationships with community agencies and contract providers. Oversees the program operations and program evaluations, identifies areas for improvement, gathers and assesses relevant data, develops, and implements improvement plans, and evaluates the efficacy of improvements. Prepares reports from available data. Works to establish quality management monitors for NIC responsibility. Functions as the professional representative of the VA Medical Center, Social Work Service, and program by providing public relations and community education regarding the NIC Program. Interacts with Congressional staff and caseworkers regarding Congressional inquiries, investigating the inquiry and preparing a response. Maintain open lines of communication. Liaison with community agencies. May service as a field instructor or preceptor, supervises Social Work graduate students in a practicum setting and oversees their clinical field training. Regularly assesses student's progress toward training goals and student's overall performance. Participates in the school of social work's field instructor training programs and the affiliation process and may serve as an adjunct faculty member. Ensuring curricular and accreditation requirements are met and monitoring HPTs and their supervisors. Coordinating with the VA medical facility DEO and Sponsoring Institution Program Director. If not prohibited by conflict-of-interest standards and after consultation with the OGC Ethics Specialty Team, tracking HPT attendance and managing schedules. Serving as a clinical supervisor/preceptor for HPTs. Attending APC meetings.