The incumbent is the Coordinator for the Non-Institutional Care (NIC) programs. The incumbent is responsible for general oversight of the Homemaker/Home Health, ADHC and Respite programs. The oversight includes monitoring agency compliance with VA standards of documentation and care provision as well as monitoring of VA Non-Institutional Care staff to ensure timely reviews of request for services and renewals. The incumbent serves as the subject matter expert for the designated NIC Programs. Total Rewards of a Allied Health Professional Duties of the position include but not limited to: The Social Worker (Program Coordinator) has responsibility for the Non-Institutional Care (NIC) programs. The Social Worker/Program Coordinator is responsible for general oversight of the Homemaker/Home Health, ADHC and Respite programs. The Social Worker/Program Coordinator provides administrative, technical, and educational consultation necessary for accomplishing the work of the program, including education to VA staff, and outreach efforts to community partners. The Social Worker/Program Coordinator is responsible for the development, evaluation, and communication of standards, policies, and procedures to the interdisciplinary health care teams who serve as primary referral sources for the program. The Social Worker/Program Coordinator attends and/or participates in a variety of monthly and quarterly conference calls disseminating needed information to the VA staff and community agency staff. The Social Worker/Program Coordinator will prepare any necessary reports such as JPSR (patient safety reports), Issue Briefs, and assist with Congressional response regarding their assigned programs. The Social Worker/Program Coordinator develops and implements systems to track a current list of active patients, service activities, dates of authorizations, utilization of services, and patients satisfaction and develops plans of correction for the programs. The Social Worker/Program Coordinator is responsible for GEC program reports on assigned programs to local management, VISN and VACO. The Social Worker/Program Coordinator will seek guidance from VISN and VACO program offices as needed and directed by supervisor. The Social Worker/Program Coordinator evaluates programs progress, outcomes, and utilizes data to continuously modify and improve the program and processes. The Social Worker/Program Coordinator will serve on related committees, or workgroups as assigned to represent assigned programs and facilitate collaboration with other stakeholders. The Social Worker/Program Coordinator will perform clinical functions as required by program policy to include assessment, providing direct clinical services to program enrollees, and communication with family, caregivers, and contracted agencies staff to address and resolve patients concerns. The Social Worker/Program Coordinator will ensure that enrollees in these programs meet administrative and clinical eligibility requirements and are receiving the appropriate level of services to meet their needs in accordance with program mandates. The Social Worker/Program Coordinator will engage in continuous quality improvement of assigned programs. The Social Worker/Program Coordinator will provide support and assistance to other NIC Social Work staff to address and assist in program workload as needed. The Social Worker/Program Coordinator is responsible to the GEC Supervisory Social Work Supervisor, but practices independently, exercising initiative and independent judgment in day-to-day activities. The Social Worker/Program Coordinator uses sound judgement and critical thinking in the interpretation of trends, patterns, the application of guidelines, and the recommendation of program enhancements. This requires a high and varied level of professional expertise, as well as strong teamwork and communication skills. In unusual situations and clinical problems, The Social Worker/Program Coordinator initiates consultation with the supervisor.
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Job Type
Full-time
Career Level
Mid Level
Industry
Administration of Human Resource Programs
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees