Social Worker II

Crouse Hospital-posted 12 months ago

Full-time • Entry Level

Syracuse, NY

1,001-5,000 employees

Hospitals

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Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We've combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs. Crouse's Care Coordination Services is hiring a Social Worker who works collaboratively with the Care Managers and other members of the multidisciplinary healthcare team to ensure the appropriate allocation of hospital resources while maintaining the quality of care. The Social Worker participates in the development and implementation of a comprehensive integrated discharge plan. The Social Worker identifies patient and family psychosocial and environmental needs to admission, diagnosis, treatment and discharge. The Social Worker actively participates in the discharge process following federal and state regulations and accreditation standards managing the care across the continuum to ensure a safe discharge in a timely manner. The Social Worker provides crisis interventions to patients and families as needed.

To actively participate in the ongoing planning for patient care collaborating with providers, patients and families to address concerns and identify safe effective discharge plans.
To intervene, identify, and facilitate early referrals for discharge planning.
Assists with referrals to skilled nursing and rehab placement, homecare, assisted living, and hospice care as indicated.
Effectively communicates transition of care plans to patient, family, and healthcare team.
To participate and collaborate with the Care Manager on patient discharge planning needs to ensure both clinical and psycho-social needs are met.
To demonstrate fiscal responsibility related to patient needs, resource utilization, payor requirements and organizational goals.
To interview patient and families to assess home situation and support service needs.
Provides referral for appropriate services to community agencies.
Interviews patient and families for suspected child or elder abuse/neglect and appropriately makes referrals to community agencies with notification to local and/or state Child Protective Hotline or Adult Protective Services.
Completes mandated reports as indicated.
Maintains liaison with reporting agencies and legal authorities.
To provide crisis intervention and support in situations of critical illness or death, sexual/physical assault.
Provides referral and community linkage as appropriate.
Participates in the assessment of patients requiring behavioral heath or detox services.
Makes appropriate referrals to Hospital Intervention Services, Psychiatric Services, Palliative Care or Pastoral Care as indicated.
To participate in the communication to third party payors to ensure reimbursement for services provided while maintaining the quality of care.
To proactively facilitate and arrange for the transition of care post discharge obtaining necessary authorizations to ensure a safe discharge.
Advocates and negotiates on behalf of the patient for needed care and services.
To facilitate the discharge process by identifying and intervening with the health care team to identify alternative solutions to minimize system delays while ensuring a safe discharge plan.
To recognize barriers to discharge identifying contingency plans working in collaboration with the patient, family and healthcare team.
To identify and take into account cultural, educational and developmental influences on the patients and families understanding and response to illness/hospitalization.
Provides crisis intervention and supportive services for patients and families as indicated.
To conduct family meetings as appropriate to maintain patient/family satisfaction.

Master's Degree in Social Work
Two (2) - Three (3) years Social Work experience required

LMSW licensing
Case Management, Discharge Planning or home care experience

Medical, Dental, Vision, FSA, and 401K.
Company paid life insurance.
Tuition Assistance and Workforce Development Opportunities.
Crouse Health Employee Assistance Program.
Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
YMCA Subsidy program.

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