SOCIAL WORKER II - 40001510 1

Durham County•Durham, NC

About The Position

Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov. Work involves providing counseling, case management, support, and preventive services for families with children; homeless families and making appropriate referrals to individuals and agencies; processing and maintaining a variety of forms and records and arranging for the provision of services in accordance with existing laws, rules, and regulations. Making decisions regarding client needs and requests based on the framework of rules, regulations, policies, and procedures. Makes evaluation of needs for services to families with children based on knowledge of all social service programs. Interviews clients and/or collateral contacts to gather information, work history and other income information to determine the need and eligibility for childcare and verifies information. Assist clients in retaining childcare services by updating information in client file and state eligibility systems. Follow policies and procedures related to childcare subsidy programs. Uses information technology to determine eligibility, to record notes and to manage records. Conducts client assessment to identify barriers to employment, including work habits, lack of job search skills, lack of work skills and lack of supporting services, such as transportation or childcare. Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments. Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely. Liason for Child Welfare as wwell as childcare providers.

Requirements

Thorough knowledge of interviewing procedures and practices.
Knowledge of current social, economic and health trends in services, and the ability to adapt trends to practical program applications and link clients with needed services.
Knowledge of basic social work principles, techniques, and practices and their application to specific casework, group work, and community problems.
Knowledge of governmental and private organizations and resources in the community.
Ability to acquire knowledge of other laws, codes, and programs relative to the provision of human services.
Ability to communicate effectively both orally and in writing.
Ability to relate well with others under stressful conditions.
Ability to read and understand moderately complex written information.
Ability to gather, compile and evaluate information and records, prepare reports, and make recommendations based on analysis of data collected.
Ability to establish and maintain effective working relationships.
Ability to demonstrate sound judgment; integrity; resourcefulness; accuracy; thoroughness with the demands of the position.
Ability to establish and maintain effective working relationships with administrative supervisors, with members of case load and their families, and with care providers and various community organizations.
Work closely with Child Welfare populations and childcare provider community.
Ability to express ideas clearly and concisely. Ability to plan and execute work.
Work closely with Child Welfare populations and childcare provider community.
Bachelor's degree in a human services field from an appropriately accredited institution; Bachelor's degree from an appropriately accredited institution and three years of directly related experience; or an equivalent combination of education and experience.
Successful completion of NC FAST Certification within 90 days of employment.
Candidate must have valid drivers license and acceptable driving record.

Nice To Haves

Knowledge of childcare resources and regulations preferred.

Responsibilities

Providing counseling, case management, support, and preventive services for families with children; homeless families and making appropriate referrals to individuals and agencies
Processing and maintaining a variety of forms and records and arranging for the provision of services in accordance with existing laws, rules, and regulations.
Making decisions regarding client needs and requests based on the framework of rules, regulations, policies, and procedures.
Making evaluation of needs for services to families with children based on knowledge of all social service programs.
Interviewing clients and/or collateral contacts to gather information, work history and other income information to determine the need and eligibility for childcare and verifies information.
Assisting clients in retaining childcare services by updating information in client file and state eligibility systems.
Following policies and procedures related to childcare subsidy programs.
Using information technology to determine eligibility, to record notes and to manage records.
Conducting client assessment to identify barriers to employment, including work habits, lack of job search skills, lack of work skills and lack of supporting services, such as transportation or childcare.
Using computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
Organizing and consolidating information, maintain records, prepare reports, and complete assignments accurately and timely.
Liason for Child Welfare as wwell as childcare providers.