Social Worker II

TX-HHSC-DSHS-DFPS • Houston, TX

1d • Hybrid

About The Position

Under the supervision of the Regional Program Manager, provides advanced and comprehensive case management consultation for families with children who have health risks, conditions or special health care needs enrolled in or applying for the following programs: Children with Special Heath Care Needs (CSHCN), Supplemental Security Income (SSI), Newborn Screening (NBS), Newborn Hearing Screening (NBHS), Childhood Lead Poisoning Prevention (CLPPP), Personal Care Services (PCS), Community First Choice (CFC) and Case Management for Children and Pregnant Women (CPW). Assists families with the eligibility determination process for CSHCN. Conducts home visits to determine eligibility, complete family needs assessments and service plans and also follow-up on services rendered to families on caseload. Connects families to community resources. Participates in community events while communicating program services and/or changes to consumers and the public in a professional and accurate manner. Provides training, consultation and technical assistance to program contractors and program providers. Actively participates and advocates in Community Resources Coordination Groups (CRCG), case management coalitions and community organizations. Provides information and referral services. Works under minimum supervision with considerable latitude for the use of independent judgment. Maintains confidentiality. Other duties as assigned include but are not limited to actively participating in public health needs including but not limited to disaster, biological, environmental and weather emergencies.

Requirements

• Knowledge of Case Management principles and practices.
• Knowledge of children’s programs, such as Medicaid, CSHCN, CPW, CPS/Foster Care, SSI, NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.
• Knowledge of quality assurance and technical assistance policies and procedures.
• Knowledge of community resources on a local, state and national level.
• Knowledge of the cultural and socioeconomic issues related to health and disabilities.
• Skill in using computer software programs in word processing, spreadsheets, databases, electronic mail and Internet, specifically MS Word, PowerPoint, Excel, Access and Outlook.
• Skill in compiling monthly reports, travel reports, and time activity reports.
• Skill in conducting in-home family needs assessments and developing service plans.
• Skill in providing presentations and trainings.
• Skill in conflict resolution, mediation, and problem solving.
• Ability to work effectively as a team member in an interdisciplinary setting.
• Ability to interpret and apply program policies and procedures.
• Ability to provide professional leadership.
• Ability to maintain confidentiality.
• Ability to plan work in an orderly manner to manage caseloads and meet deadlines.
• Ability to provide training and technical assistance to professionals.
• Ability to speak and write effectively and to address audiences in a professional manner.
• Ability to provide own transportation to conduct work duties.
• Ability to work under minimum supervision with considerable latitude for initiative and independent judgment.
• Ability to follow DSHS Policies and Procedures and adhere to the DSHS Standards of Conduct and Work Rules.
• Current license to practice Social Work in the State of Texas.
• Possession of a current license to practice Social Work in the state of Texas.

Responsibilities

• Provides complex and specialized social work consultation and comprehensive case management services to families who receive services or are seeking services from the CSHCN, SSI, NBS, NBHS, CLPPP, and CPW programs.
• Conducts home visits for comprehensive assessment of home environment and client needs.
• Provides comprehensive case manager services including the intake, family needs assessment, service plan, and follow up services.
• Assists families with the eligiblity determination process for CSHCN.
• Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination.
• Maintains documentation of work activities with record documentation, weekly reports, travel reports, case summaries, and correspondence.
• Utilizes software programs to do database entry, word processing, spreadsheets, electronic mail, and internet.
• Conducts comprehensive assessments to determine eligibility and need for PCS.
• Documents identified needs and forwards documentation for authorization of PCS.
• Conducts reassessments for PCS as required or as necessary according to family needs and policy requirements.
• Enters family encounter information into an online database.
• Actively participates in community organization functions and collaborates with other community entities on health, social work, case management, and other related issues.
• Serves as the representative for the Texas Department of State Health Services (DSHS) on the CRCG, Child Fatality Review Team, coalitions, inter-agency groups and advocacy groups to collaborate efforts to serve children with special health care needs.
• Maintains social services directory of community resources for assigned service area.
• Provides program presentations to public to promote awareness of services available to children with health risks, conditions, or special health care needs.
• Participate in regional quality assurance process.
• Attends trainings and conferences relevant to job to meet licensure requirement.
• Provides back up and support to other team members in their absence.
• Continues to develop professional knowledge and skill in the practice of social work and case management in the public health setting.
• Participates in performance evaluation process and attends program meetings.

Benefits

• DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed