Social Worker – Employee Assistance Program Counselor

Mount Sinai Health System

1d • Hybrid

About The Position

The Mount Sinai Hospital is a 1,134-bed facility with an extensive outpatient and specialty care network and is the largest hospital in the Mount Sinai Health Care System. It offers comprehensive social work services and programming to meet the myriad needs of the diverse populations we serve. We believe that total patient care must emphasize the physical, emotional, and social needs of each patient and their care partners. Social Workers collaborate within interprofessional teams to serve patients and the larger community from both a micro and macro level including both direct care and prevention. Founded in 1907, the Department of Social Work Services at the Mount Sinai Hospital is one of the oldest hospital social work departments in the nation with over 450 licensed social workers employed across more than 65 different program/service areas. Employment in our department provides a pathway to LCSW licensure as well as access to a broad range of continuing education, professional development and extra-curricular opportunities. The social worker in this role will function as an Employee Assistance Counselor (EAC) in the Employee Assistance Program (EAP) of Mount Sinai Health System. The EAC will be deployed to the Mount Sinai Morningside (MSM) campus and will include a hybrid model of on-site and remote work. The EAC will assist the Program Director with program operations and all aspects of Employee Assistance (EA) service delivery. This includes EA critical incident response, consultation services, and the provision of short-term counseling services to health system faculty, staff, and immediate family members. The EAC will also provide broadly focused training programs to diverse stakeholder groups (i.e., managers, supervisors, and union reps). They will accommodate flexible staff schedules and office assignments in response to urgent/emergent situations. The EAC will provide the Director timely feedback regarding organizational issues, situations, and trends. They will be expected to participate in the EAP’s student education program. The EAC serves as a member of the interdisciplinary organizational team. They will collaborate closely with the Employee Health Service (EHS), Labor Relations (LR), Nursing and Security to address and resolve a range of complex Human Resource (HR) issues. In summary, the EAC functions at the intersection of human resources, job/personal performance, and behavioral health.

Responsibilities

• Assist the Program Director with program operations and all aspects of Employee Assistance (EA) service delivery.
• EA critical incident response
• Consultation services
• Provision of short-term counseling services to health system faculty, staff, and immediate family members.
• Provide broadly focused training programs to diverse stakeholder groups (i.e., managers, supervisors, and union reps).
• Accommodate flexible staff schedules and office assignments in response to urgent/emergent situations.
• Provide the Director timely feedback regarding organizational issues, situations, and trends.
• Participate in the EAP’s student education program.
• Collaborate closely with the Employee Health Service (EHS), Labor Relations (LR), Nursing and Security to address and resolve a range of complex Human Resource (HR) issues.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees