About The Position

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.     As part of the Telecare family, the Telecare Riverside Mental Health Urgent Care will offer 24/7 voluntary treatment to adults ages 18 and above who are suffering a mental health crisis but wish to avoid a locked setting. The program will use a welcoming, home-like environment to help assess the nature of the crisis, soothe and comfort the individual, and connect them with resources to avoid future crisis.  Services are recovery-oriented, and will utilize a multi-disciplinary team approach with a high level of peer-to-peer services.

Requirements

  • A Master’s Degree in Social Work from an accredited graduate school and working towards licensure and registered with the Board of Behavioral Science
  • One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required
  • Criminal justice clearance and education verification  
  • Must be at least 18 years of age 
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment  
  • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.

Nice To Haves

  • Previous experience with population to be served and/or work in a similar program setting
  • One (1) year experience in drug and alcohol setting preferred; internship, employment, or volunteer work
  • CADAC or similar certification
  • Knowledge and experience with SBIRT
  • Knowledge and experience with ASAM
  • Familiar with mental health screening tools i.e. GAD-7, PHQ-9

Responsibilities

  • Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
  • Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care
  • Works with members served and multidisciplinary treatment teams to design, implement, and evaluate the Recovery Plan  
  • Under clinical supervision, establishes and maintains a therapeutic relationship with members served
  • Ensures provision of needed clinical services to assigned members served; coordinates ongoing treatment within the program and with outside agencies
  • Provides individual and group therapy
  • Documents all treatment provided in a thorough and consistent manner       
  • Collaborates with other staff in the discharge planning process and makes linkages to community services for members served
  • Actively participates in multidisciplinary team meetings and recovery planning meetings
  • Demonstrates knowledge of de-escalation techniques and crisis communication and management
  • Serves as a clinical consultant to recovery team members
  • Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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