Social Worker, Case Management - FT

Mercy Health System • Janesville, WI

57d

About The Position

The Case Management Social Worker 3 (MSW) assesses and assists with complex psychosocial needs of patients, by providing specialized services to address problem-solving and coping behaviors in the acute care setting. The MSW, in collaboration with Patient Navigators and the multidisciplinary team, coordinates services and interventions to promote appropriate utilization of resources and to contribute to improved patient satisfaction and outcomes. The MSW provides complex discharge planning as needed. The MSW is a strong patient advocate and acts as a resource to other department staff as well as other hospital departments in meeting the needs of the complex patient. The MSW intervenes with at-risk patients that require the highest level of continuing care services while ensuring compliance with regulatory standards of care at the organizational, state and federal level.

Requirements

• Masters degree in Social Work from an accredited college or university preferred - Minimum Bachelor's required.
• Two years related experience and or training in acute care setting preferred
• LCSW in the state of practice preferred, APSW or CSW accepted.
• Licensure within state of practice is required
• Level of licensure will impact pay rate for this position.

Nice To Haves

• Case Management Certification (ACMA) preferred.

Responsibilities

• Provides psychosocial assessment, intervention and facilitates referrals to community resources to patients in a variety of care settings.
• Formulates, develops and implements psychosocial treatment plan utilizing appropriate social work interventions that may include crisis intervention, emotional support as well as grief and bereavement services.
• Promotes coping skills and healthy lifestyle changes.
• Assesses patients, for transitional planning needs, including any barriers to discharge, family and social supports, capacity for self-care, adaptive abilities and financial resources.
• Develops individualized, patient-focused plan for meeting continuing care needs.
• Provides education and presents resource options available to patients and families.
• Reviews and assists patients to complete advance directives.
• Organizes, conducts and participates in patient care conferences, to promote understanding of medical recommendations, compliance with the medical care regimen, assist families to understand comfort measures and facilitate family decision-making.
• Provides education, support and counseling to patients, families in regards to issues related to adaptation to the patients' diagnosis, illness, treatment and or life situation.
• Communicates effectively with patients, families and the healthcare team, to ensure that the patient's right to self- determination is met.
• Maintains detailed knowledge of community resources to effectively address patient needs and help to strengthen patient's network of social support.
• Documents plan of care, interventions, patient choices and progress toward goals in a timely and concise manner.
• Facilitates crisis intervention services in the hospital setting as determined by scope of practice.
• Identifies and reports child and or elder abuse to local authorities according to law.
• Act as a liaison with county officials for patients involved with protective services, aging, developmental disabilities, domestic violence, mental health services and economic support.
• Maintains current knowledge and awareness of payer, reimbursement practice and regulations impacting the patient's plan of care.
• Negotiates care issues as appropriate (indigent issues and availability of resources).
• Promotes customer satisfaction and intervenes at critical moments of service.
• Monitors inpatient readmissions for specialized intervention.
• Provides follow-up for cases as needed.
• Assist with identifying avoidable day information for organizational tracking and trending.

Benefits

• health and dental insurance
• tuition reimbursement
• retirement plan with a competitive matching contribution
• paid time off
• Mercyhealth offers several education assistance programs to support employees in their career advancement.
• Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees