Social Worker-Care Management - Evernorth Care Group
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About The Position
The Social Worker is an integral member of the Evernorth Care Group's Care Management (CM) Department. The CM team is integrated into the primary care team at Evernorth Care Group (ENCG) Healthcare Centers and supports clinicians to improve the health of the patients we serve, with a focus on the management of high- and rising-risk, disease-burdened patients. This position provides professional, courteous, and friendly assistance to ENCG patients as they engage in the care delivery system. The Social Worker provides the patient with supports and services to address need, acts as a strong patient advocate, and helps to break down barriers to care. The Social Worker forms strong relationships with patients by guiding them through challenging situations and addressing social needs. The Social Worker is an integral part of the patient care team which includes the Primary Care Provider, Nurses, Care Managers, Care Navigators, Integrated Behavioral Health Clinicians, and Clinical Pharmacy. They use various tools and guidelines to ensure patients are engaged in self-advocacy, informed decision-making, and have access to community resources.
