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The Social Worker role at CVS Health focuses on enhancing patient care for Dual Eligible Special Needs Plan (DSNP) members, who face complex health and social challenges. This position involves collaborating with care managers to develop and implement care plans, conducting assessments, and advocating for members to ensure they receive necessary care. The role requires significant travel within the Buffalo, NY area and emphasizes compassionate communication and coordination with various stakeholders to improve health outcomes.