Social Worker BSW/Ambulatory Care Coord - Population Health

L.E. Cox Medical Centers • Springfield, MO

1d

About The Position

The social work care advisor provides supportive advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care. This individual will provide both direct care management to a high-risk population, as well as provide clinical consultation to other members of the care team. The social work care advisor will work closely with providers, nurse care managers, case management, and other CoxHealth staff in order to have a patient-centered approach for coordinating the healthcare needs and wellness goals of our patients.

Requirements

• Bachelor's Degree in Social Work
• Bachelor's Degree in Health/Human Services related field OR 8 years' related experience
• 1 year customer service experience
• Excellent telephone and interpersonal communication skills
• Ability to multi-task and prioritize; strong organizational skills
• Strong knowledge of medical terminology
• Computer experience required
• Demonstrate the ability to work independently, as well as collaborate with interdisciplinary teams and health care providers
• Comfort with advocating for patients within the medical and community settings
• Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
• Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
• Ability to manage multiple tasks concurrently
• Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner

Nice To Haves

• 1 years of medical or community based social work experience
• Experience providing patient-centered outreach, behavioral health services, needs assessment and support
• Previous experience with electronic health records and prior work in an ambulatory setting
• Experience with Motivational Interviewing, Self-Management and Patient Engagement strategies
• Experience with Medicare population, insurance providers and telephonic patient engagement is a plus
• One year prior experience with clinic operations
• May be expected to perform in home assessments/visits with patient population
• May be expected to partner with Community Projects

Benefits

• Medical
• Vision
• Dental
• Retirement Plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees