Social Work Supervisor

Onslow County, NC-posted 18 days ago
Full-time • Mid Level
Jacksonville, NC
1,001-5,000 employees
Executive, Legislative, and Other General Government Support
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Performs difficult professional work supervising social workers in the Child Protective Services, Adult Protective Services, and Permanency Planning (adoption/foster care) units of the Department of Social Services, and related work as apparent or assigned. Work is performed under the general direction of the Social Work Program Manager. Continuous supervision is exercised over Social Workers. Our core values-Resilience, Excellence, Accountability, Customer Service, and Honesty-are the foundation of our work and the standard by which we operate. As a member of our team, you are expected to demonstrate these values in every aspect of your role. This means delivering high-quality work, taking responsibility for your actions, providing exceptional service, and maintaining integrity in all interactions. Your commitment to these principles is essential to fostering a positive workplace culture and ensuring the success of our organization and the community we serve. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide supervision of social workers addressing serious and complicated cases which require the flexible use of a wide range of social work skills and intervention techniques in the Child Protective Services, Adult Protective Services or Permanency Planning unit of the Department of Social Services.
  • Assign cases to subordinates, coordinate work flow operations, supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction.
  • Conduct on-the-job training for staff and arrange formal training when necessary or dictated by programmatic changes.
  • Resolve problems and ensure quality social work services are provided by subordinate staff.
  • Provide input to higher level management on administrative, personnel, and budget issues.
  • Review program objectives and service delivery needs with staff; formulate specific goals and objectives for assigned program areas; provide input to higher-level management on short-range planning needs for staff or unit.
  • Facilitate changes in work procedures to meet program demands and present recommendations related to issues with impact programmatic goals, objectives, and policies.
  • Monitor the work of subordinate staff through case reviews, progress reports, conferences and information discussions to assure compliance with operational standards and established policies.
  • Assist in the recruitment, orientation, and performance evaluation of social workers.
  • Evaluate staff performance and make recommendations regarding personnel action; counsel staff regarding performance and employee personnel policies.
  • Perform assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
  • Perform related work as required.
  • Knowledge of methods and principles of casework supervision and training.
  • Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
  • Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.
  • Considerable knowledge of the laws, regulations and policies which govern social work programs.
  • Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff.
  • Ability to express ideas clearly and concisely and to plan and execute work effectively.
  • Bachelor's degree in social work, or related field and considerable experience in social work, or equivalent combination of education and experience.
  • Valid driver's license as this position requires the use of operating County vehicles.
  • Final transcript showing date degree awarded must be submitted with your application.
  • Master's degree is preferred.
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