Social Work Resource Liaison - Outpatient Psychiatry Evaluation and Navigation (OPEN) Hub/ Westchester Behavioral Health
About The Position
Social Work Resource Liaison – Outpatient Psychiatry Evaluation and Navigation (OPEN) Hub/ Westchester Behavioral Health Feel the Pride of Mental Health Services at Its Best NewYork-Presbyterian, one of the world’s premier academic medical centers, is home to leading specialty providers in psychiatry and behavioral health care. Our programs have been consistently ranked among the top programs in the country. Together with our Ivy League university partners of Columbia University Vagelos College of Physicians and Surgeons and Weill Cornell Medicine, we are at the vanguard of clinical care, research, and education. Help make tomorrow better for patients of NewYork-Presbyterian hospital. It’s the type of care and caring that takes behavioral health to a new, more effective level. Join us and experience a career at the forefront of excellence in mental health. OPEN will be a tri-campus hub for triage, assessment, and evaluations to assist adult patients finding the right mental health care at the right time. This hub will unite existing staff across campuses to centralize and streamline access while decreasing redundant, unnecessary, and time-intensive work through optimization of our electronic medical record and with the use of innovative technologies. OPEN will support our strategic initiative to improve access to our outpatient programs, provide transparency to available services and treatment within our system, make rapid and appropriate recommendations for services to a larger outside ecosystem while supporting Ambulatory Services’ mission to provide tertiary care to the most acute patients. The Social Work Resource Liaison will help support Outpatient Psychiatry Evaluation and Navigation (OPEN) Hub in delivering high quality patient care by reviewing and completing referrals, interfacing directly with patients, coordinating evaluations, and collaborating with various team members in a fast-paced, evaluation-focused environment. As part of this innovative team, you will participate in interdisciplinary daily triage meetings and support patient disposition planning by locating outside resource information and responding to inquiries about a broad range of community services, eligibility requirements and application procedures. This role is ideal for someone eager to advance their triage and disposition skills and be a part of a transformative model of outpatient mental health care. This is a full-time day shift position at New York-Presbyterian, physically based at Westchester Behavioral Health. This position is Monday through Friday day shift, 9:00 am- 5:00 pm (hybrid in person/virtual possible).
Requirements
- Bachelor’s degree
- Experience with or willingness to learn word processing, spreadsheets and other PC software
Nice To Haves
- Experience working in a hospital setting
- Knowledge working with EMR systems (ie: Epic)
- Basic knowledge in patient communication and customer service
- Mental Health experience and knowledge in related community resources
Responsibilities
- reviewing and completing referrals
- interfacing directly with patients
- coordinating evaluations
- collaborating with various team members in a fast-paced, evaluation-focused environment
- participate in interdisciplinary daily triage meetings
- support patient disposition planning by locating outside resource information
- responding to inquiries about a broad range of community services, eligibility requirements and application procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
