Social Work Case Management Manager/UKHC

University of KentuckyLexington, KY
32d

About The Position

The Enterprise Social Worker Manager is responsible on a 24-hour basis for ensuring that safe, effective social work care is given to patients in this area. This position will strategically utilize data to drive decisions and facilitate positive change related to patient transitions; partner with medical staff to build strong relationships to assist in making patient transitions effective and efficient; and work closely with Quality Improvement and Patient Experience staff to drive positive patient/family outcomes. The Manager will set goals and objectives for the department and set achievable plans for implementation of these goals, which will contribute to the Quality, Safety, and Service agenda for this area and the Enterprise.

Requirements

  • Licensed Clinical Social Worker (LCSW)
  • hospital-based social work experience
  • strong understanding of NASW guidelines related to patient relationships and care
  • direct patient care experience
  • the ability to lead and direct others toward goal setting and attainment while managing competing demands, scope, and timelines
  • strong analytical and qualitative research skills
  • well organized
  • exceptional written and verbal communication skills
  • enjoy working both independently and collaboratively in a supportive team environment
  • outstanding computer proficiency (including Microsoft Office)

Nice To Haves

  • above-average customer service skills
  • the ability to engage and motivate others
  • active listening skills
  • a thorough understanding of resource and employee management

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Educational Services

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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