Social Work Care Coordinator-OP
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About The Position
This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, transitional care planning, and social work services. This position also serves as a liaison between the medical staff and the patient/family and provides interventions designed to minimize patient stress and maximize coping skills. This position requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success. This position provides psychosocial services to patients, families, and consultation to staff to assist in dealing with barriers to patient self-management. In addition to working as an integral member of the patient's interdisciplinary care team, this position also provides condition specific educational information, resources, and support to assists patients, families, and caregivers. This position provides clinical and complex care planning for patients who are receiving care with a Renown provider in the outpatient setting. The incumbent may work with individuals at different stages of the life span ranging from early childhood to late adulthood and must provide optimal patient care. This is achieved through psychosocial assessment, care planning, implementation of appropriate interventions, and evaluation of patients and families. An ability to understand and apply best practices related to conditions experienced by patients of assigned population(s) is critical. The major challenge to this position is the ability to prioritize and assess critical situations while maintaining quality services under stressful conditions. This position has the authority to review and evaluate each case and establish care plan priorities. For some Care Management programs/departments this position may be required to work with patients in the community outside of a Renown facility yet remain under Renown's stewardship. Contact with these patients may be by phone, in-person during an appointment, or via a home visit.
