Social Services Worker (3768)

THE SALVATION ARMY A GEORGIA CORP•Ocala, FL

1d•$14 - $15•Onsite

About The Position

This position is responsible for: Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.

Requirements

High school diploma or G.E.D. AND
Two years experience working in a social or public service environment with experience assisting the public OR
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Ability to determine client eligibility for program assistance based on specific program guidelines and restrictions.
Ability to prepare accurate and complete client records, reports, and statistics.
Ability to build and maintain effective working relationships with the public and community agencies.
Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
This position requires a level 2 background screening. For general information about the Florida Clearinghouse screening process, please visit: B531 | Florida Agency for Health Care Administration

Responsibilities

Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
Provides client's with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.