Social Services Worker & Receptionist (3493)

THE SALVATION ARMY A GEORGIA CORP•Tallahassee, FL

4d•$14 - $15•Onsite

About The Position

This position is responsible for: Provides social services assistance to eligible clients and refers clients to community agencies and ensures compliance with program policies and procedures.

Requirements

High School Diploma or GED AND
Two years’ experience working in a social or public service environment with experience assisting the public OR
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid Driver License

Responsibilities

Answers the telephone in a courteous manner and directs calls to the appropriate destination.
Records accurate and complete messages when necessary.
Receives and receipts deliveries and donations.
Greets and announces visitors and clients.
Provides general information about The Salvation Army’s operations and services.
Provides, completes, and processes food, clothing, and furniture vouchers for eligible clients.
Serves as liaison to other agencies to obtain/coordinate assistance on client’s behalf.
Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.
Drives Salvation Army vehicle to pick-up and/or deliver donations and other miscellaneous items or to transport clients on occasion.
Assists in the processing of rent an utility financial assistance for eligible clients by making appropriate copies of documents and assisting clients with completing application forms.