SOCIAL SERVICES SPECIALIST

State of Arkansas • Batesville, AR

4d

About The Position

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

Requirements

• Minimum of two years of work experience in human services programs or public service.
• Required to have a background check and child/adult maltreatment registry check.
• Be prepared to work non- standard work hours which often include evenings, weekends and holidays; be on a 24 hour on-call rotation for up to 7 days at a time; operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in-state travel ability; maintain a valid driver’s license and current auto insurance; ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults; ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.
• Knowledge of crisis intervention and de-escalation techniques
• Knowledge of Arkansas social service laws, policies, and regulations
• Ability to analyze client needs and create action plans
• Understanding of behavioral health and protective services

Nice To Haves

• Applicants must possess a bachelor’s degree from an accredited institution. In lieu of a degree, relevant professional experience may be substituted.
• Experience in working with children and/or families; some experience with community engagement or community resources.
• Public speaking and computer experience preferred.
• Ability to learn new computer skills.
• Organizational skills are a must.

Responsibilities

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

Benefits

• Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more.
• At DHS, we take care of our employees so you can help care for others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees