Social Services Program Specialist - Complex Case Unit

Staffing Solutions Organization LLC (SSO) • Augusta, ME

99d

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. The position is for a Social Services Program Specialist I at the Office of MaineCare Services (OMS) in Augusta, ME, specifically within the Complex Case Unit (CCU).

Requirements

• Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.
• Position requires a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Worker Licensure.
• Knowledge of current standards of care and practices relating to services provided by health care facilities, agencies, and practitioners.
• Knowledge of applicable Department programs, policies, procedures, and guidelines.
• Knowledge of client rights and confidentiality.
• Knowledge of community resources, organizations and services.
• Ability to communicate and write clearly and effectively.
• Ability to collect and analyze casework material, draw valid conclusions and make independent decisions.
• Ability to establish and maintain effective working relationships while maintaining objectivity and professionalism.

Responsibilities

• Provide Maine residents with disabilities with solutions to complex healthcare, financial and placement issues through integrated provider and community involvement.
• Facilitate team meetings for adults without a discharge plan until a safe location is identified or other complex issue is resolved.
• Provide member’s team with team meeting notes and update all interventions taken to the CCU database via CCU protocols.
• Provide consultation/assistance to members and their team in accessing needed services and/or other resources to ensure the least restrictive environment as possible.
• Facilitate and partner with providers to develop a member plan of care.
• Maintain collaborative relationships with community agencies, hospitals and providers in order to educate and ensure the best outcomes for the members.
• Assess all agencies for services/waivers member may be appropriate for (BIW, DD, APS, etc.).
• Perform other duties and responsibilities as may be assigned by the Department.

What This Job Offers

• Number of Employees: 11-50 employees