Social Services Outreach Specialist

City of Bowie•Bowie, MD

7d•$30

About The Position

The Social Services Outreach Specialist is responsible for providing direct support to seniors and their families, while connecting them and their families to vital resources that enhance their quality of life. This role involves assessing individual needs, facilitating access to community programs, and developing partnerships with organizations and agencies at the local, county, and state level. The specialist will work closely with staff, volunteers, and community partners to foster a welcoming environment and ensure inclusive support for all members of the Senior Center. Additionally, this role includes conducting senior assessments, coordinating referrals, and offering follow-ups to meet the unique needs of seniors in our community.

Requirements

Valid motor vehicle license issued by the state of residence.
Bachelor’s degree in human services, or a related field.
Minimum of two to three years of experience in social services, human services, or working with senior citizens.
Certain combinations of skills and experience may be accepted in lieu of the above listed qualifications.

Responsibilities

Community Engagement & Resource Connection: Build and maintain strong relationships with community members, organizations, and service providers to identify needs, share information about available social services, and connect individuals and families to appropriate programs and resources.
Referral Management: Track, verify, and follow up on referrals to ensure accuracy, effectiveness, and to improve future referral processes.
Support Services Coordination: Assist seniors in accessing external services, including healthcare, transportation, and social programs, ensuring their needs are met efficiently.
Interagency Collaboration: Partner with local, county, and state agencies to coordinate services, share resources, and develop programs that address the needs of diverse populations.