Social Services Manager

The Salvation Army USA Central Territory • Roseville, MN

135d • $58,376 - $66,560

About The Position

The Salvation Army Northern Division Anoka 360 Life Center is “Doing the Most Good” by providing holistic, person-centered services for individuals and families. Services include food, clothing, utility, rent, and housing support, short and long-term case management, spiritual support, and connects to community partners. The Social Services Manager provides supervision to social services staff and programs. In addition to overseeing day-to-day operations, the Manager delivers direct emergency assistance and long-term case management through the Family Homeless Prevention and Assistance Program (FHPAP) and Pathway of Hope (POH) initiative. POH focuses on empowering participants to overcome barriers, break the cycle of crisis, and achieve long-term stability.

Requirements

• Bachelor’s degree in a relevant field. A combination of education and experience may be considered in place of a degree.
• If the degree is in social work, state board licensure is required.
• Previous social services experience with increasing responsibility required.
• Previous staff supervision highly preferred.
• Experience conducting long-term case management preferred.
• Must successfully pass all required background checks.
• A valid driver’s license, MVR clearance, and reliable transportation required.

Nice To Haves

• Previous staff supervision experience.
• Experience conducting long-term case management.

Responsibilities

• Supervise social service programs (e.g., FHPAP, POH, emergency assistance, food shelf) and ensure operations are fiscally responsible and mission-aligned.
• Provide emergency services and support (e.g., FHPAP, HeatShare, vouchers) to program participants.
• Deliver strength-based, person-centered case management using a holistic approach.
• Maintain accurate case files and database records, report outcomes and successes internally.
• Assist with seasonal programs and special events as needed.
• Recruit eligible participants for POH and promote social services to clients and the broader community.
• Represent The Salvation Army and POH in internal and external efforts to support program goals.

Benefits

• Medical/Dental/Vision/Hearing
• Disability and Life Insurance
• Flexible Spending Accounts
• 403(b) Retirement Accounts
• Pension Plan
• Generous Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree