Social Services Manager (Santa Rosa)

Northern California Behavioral Health System•Santa Rosa, CA

6d•$129,251 - $163,179

About The Position

Assists the Director of Social Services with oversight in treatment program planning, Hearing & Hold coordination, discharge planning, and evaluation of the effectiveness of provided social services.

Requirements

Master’s Degree in Psychology, Social Work, Marriage and Family Therapy, or closely related field.
Three years of behavioral health experience with two or more years of supervisory or managerial experience in serving Severely Mentally Ill in an Inpatient setting preferred.
Current LMFT, LCSW, or LPCC licensure in good standing with the CA BBS. Individuals who are currently enrolled in a Ph.D./Psy.D Intern School Program may be considered on a case-by-case basis as approved by the CEO.
Current CPR and HWC (Handle with Care) certification or during initial orientation period.
If providing clinical supervision, a CA BBS clinical supervision accreditation is required.
Maintains confidentiality of patients at all time.
Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)
Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
Strong written and verbal communication skills.
Good judgment, problem solving and decision-making skills.
Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
Ability to work in a fast-paced, expanding organization.

Nice To Haves

Three years of behavioral health experience with two or more years of supervisory or managerial experience in serving Severely Mentally Ill in an Inpatient setting preferred.

Responsibilities

Audit charts to ensures compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials and dates that each review is completed).
Manages clinical and case management staff workload, prioritizing work assignments, evaluating performance, interpreting and enforcing policies and procedures, resolving issues and working with HR to administer disciplinary action when required.
Attends relevant meetings in the Director of Social Services absence.
Identify problem areas and recommend changes to improve program performance and services such as trainings and interventions with evidenced based modalities.
Maintains effective working and professional relationships and communications with internal, external customers and across multi-disciplinary teams.
Consult on and take on difficult cases when necessary.
Provide clinical supervision to clinicians seeking licensure “as needed” (must be at least 2 years post license).
Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.
Support leadership to provide high quality orientation and ongoing education for clinical staff.
Assist with department scheduling, timekeeping, and employee requests in UKG.
Address and resolve patient, family or referring facility complaints.
Performs related duties as assigned.
Upholds the Organization's ethics and customer service standards.