Social Services Investigator II

State of Oklahoma • Oklahoma City, OK

1d • Hybrid

About The Position

Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out-of-home residential placement and vulnerable adults in accordance with all state and federal laws. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive.

Requirements

• Bachelor’s degree
• Three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with person with intellectual disabilities; or an equivalent combination of education and experience.
• Applicants must provide documentation at the time of application if education, certification or licensure is required to meet qualifications.
• All applicants are subject to a background check.
• Must be legally authorized to work in the United States without visa sponsorship.
• Knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers.
• Knowledge of quality control and audit procedures.
• Knowledge of review and investigative techniques.
• Ability to review and analyze large amounts of information and identify deficiencies.
• Ability to conduct interviews effectively.
• Ability to gather and analyze evidence and information.
• Ability to organize and present facts in a concise and objective manner.
• Ability to testify in court to establish and maintain effective working relationships.
• Ability to communicate effectively, both orally and in writing.

Responsibilities

• Carries a caseload comprised of investigations regarding abuse, neglect, sexual abuse and exploitation and follows all policy related to completion of investigations.
• Complete all investigation activities according to policy and statute guidelines.
• Investigation activities may include but are not limited to field interviews with victims, witnesses, providers, guardians, accused staff and other professionals to assist in determining an investigative outcome.
• During the investigative process, investigators may identify policy violations and unauthorized practices, and report concerns to contract and licensing monitors.
• Collects evidence and documentation including but not limited to photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare a written investigative report including all demographic information, interviews, evidence and documentation, summary of finding to provide to District Attorney of jurisdiction and guardianship courts as applicable.
• Complete all post investigation activities including but not limited to appearing and testifying in registry hearings and/or criminal proceedings.
• Children’s Investigative Division - Placed on an on-call rotation to respond to priority investigations after hours and on weekends.
• Being present in the office is an essential function of this job.
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave the first year for full time employees.
• 11 paid holidays a year.
• Student Loan repayment options & tuition reimbursement.
• Employee discounts with a variety of companies and venders.
• Longevity Bonus for years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level