Social Services Investigations Supervisor - Fraud and Resources (Hybrid) - #251118-5044SH-001

State of Connecticut • Bridgeport, CT

43d • Hybrid

About The Position

The State of Connecticut, Department of Social Services (DSS), is recruiting qualified and talented current DSS employees to fill anticipated Social Services Investigations Supervisor-Fraud and Resources opportunities. Position Highlights: Full-time, 40 hours per week First (1st) shift Monday - Friday 8:00 am - 4:30 pm About Us: DSS delivers and funds a wide range of programs and services as Connecticut's multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options. What's In It For You: Visit our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy work-life balance to all employees. State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service. Click here for more information. We hope you take this opportunity to continue your career and make an impaCT!

Requirements

• Considerable knowledge of and ability to interpret and apply relevant agency policies and procedures
• Considerable knowledge of and ability to interpret and apply relevant state and federal laws, statutes and regulations
• Considerable knowledge of public assistance programs
• Considerable knowledge of investigatory methods and techniques
• Considerable knowledge of property ownership and personal finances
• Considerable knowledge of court procedures, legal terminology and related legal instruments
• Knowledge of personnel policies
• Considerable problem solving skills
• Considerable interpersonal skills
• Considerable oral and written communication skills
• Considerable ability to analyze financial and legal documents for cases supporting fraud
• Considerable ability to summarize and articulate findings
• Considerable ability to utilize computer software and systems
• Supervisory ability
• Seven (7) years of experience in performing investigations in the fraud and recovery of public assistance unit.
• One (1) year of the General Experience must have been as a working supervisor of staff conducting fraud and/or recovery investigations.
• NOTE: For state employees this experience is interpreted at the level of a Social Services Lead Investigator (Fraud and Resources).
• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in a closely related area may be substituted for one (1) additional year of the General Experience.
• For state employees one (1) year of experience as a Social Services Lead Investigator (Fraud and Resources) may be substituted for the General and Special Experience.

Nice To Haves

• Experience scheduling, assigning and overseeing workflows.
• Experience using Microsoft 365 and all applications.
• Experience creating reports and analyzing data.
• Experience conducting high level case reviews.
• Experience preparing corrective action plans to comply with quality procedures.

Responsibilities

• Schedules, assigns, oversees and reviews the work of staff
• Provides staff training and assistance including identifying, planning and implementing training
• Conducts performance evaluations
• Determines priorities and plans unit work
• Establishes and maintains unit procedures
• Develops or makes recommendations on development of policies and standards
• Acts as liaison with other operating units, cooperating agencies and outside officials regarding unit policies and procedures
• Prepares reports and correspondence
• Consults with and directs staff in difficult, unusual and/or complex case resolution
• Monitors and coordinates performance of local cooperative agencies
• Implements personnel policies and procedures
• Prepares unit corrective action plans to comply with quality review procedures
• Participates in court proceedings when necessary
• Performs related duties as required.

Benefits

• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees.
• State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loan forgiveness after 10 years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 1,001-5,000 employees