Social Services Coordinator

Gary and Mary West PACE • San Marcos, CA

2d

About The Position

Under the direction of the Center Director Director, is responsible for coordinating and supporting all aspects of the Social Services Department.

Requirements

• High School Diploma or GED.
• Current Basic Life Support and CPR certification required.
• Current California Driver's License with proof of auto insurance.
• A minimum of one year of experience working with a frail or elderly population required.
• A minimum of one year of experience working in a behavioral health or social services setting.
• Must maintain excellent written and verbal communication skills and demonstrate the ability to interact clearly and effectively with both internal and external customers as needed for the position.
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public.
• Must be able to demonstrate proficiency in Microsoft computer applications. Experience working with Electronic Medical Record system (EMR) preferred.
• Operates in full compliance with all applicable federal, state, and local fire, health, safety, sanitation, Emergency procedures and other Standards prescribed in law or regulations.
• Desire to work in the helping field with an emphasis of the geriatric population.
• Employees must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
• Job offers are contingent upon a successful pre-employment drug screen, background check, and physical assessment.

Responsibilities

• Participate as a supportive member of the interdisciplinary team (IDT), tracking all components and assigned tasks associated with the Social Services Department and assigned IDT MSW.
• Attend morning IDT meetings and report status of tasks and assignments pertaining to the coordination of social service activities for all assigned participants.
• Coordinate and manage the MSW schedule for in-person assessments including change of conditions, service delivery request/denial assessments, care conferences, and higher level of care assessments and committee meetings.
• Prepare the MSW for assessments, conferences, higher level of care meetings.
• Prepare the MSW for and attend care planning meetings with IDT.
• Present care plans to participants and obtain signatures to be uploaded to the electronic medical record.
• Administer psychometric scales as needed for the MSW - including PHQ-9 and GAD-7.
• Work closely with participants and families to establish and maintain exemplary rapport and ongoing relationships to provide the highest quality of care in a person-centered, trauma-informed manner.
• Coordinate ongoing family meetings, as needed.
• Monitor the individual interventions prescribed in the plan of care and update medical record regularly.
• Alert SW/BH staff of crises that arise in the day center or in the community.
• Maintain current, accurate, professionally written case management records submitted within 72 hours of all encounters pertaining to a participant's care. This includes ongoing documentation of all communication, services provided, participant expressed wishes, and statuses of all.
• Act as liaison between the participant and other agencies such as Department of Aging, Social Security Administration, Medicaid, etc.
• Alert the MSW to needed referrals to community or specialized programs when indicated.
• Assist with obtaining and maintaining current statements of income and other assets.
• Participate in participant-related conferences in the community as designated.
• Maintain confidentiality of participant information.
• Attend monthly meetings with supervisor.
• Attend bi-weekly mandatory department meetings.
• Attend and participate in all staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center's policies, practices, and procedures.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in the schedule of hours worked.
• Will require use of personal vehicle.

Benefits

• Generous pay and a comprehensive benefits package focused on your health and wellness.
• 11 paid holidays, 13 days of PTO, and 5 days of sick time.
• A 5% employer match to our 403(b) retirement plan.
• No on-call time - because your time matters.
• We invest in our team with an annual education allowance and a commitment to professional growth, helping you expand your skills and advance your career.
• You'll thrive in a supportive, mission-driven culture where collaboration feels like family. As part of our multi-disciplinary team, your voice is heard, and your work is truly valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED