SOCIAL SERVICES ASSISTANT

State of ArkansasMalvern, AR
28d

About The Position

The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Requirements

  • Minimum of six months of work experience in human services programs or public service.
  • Required to have a background check and child/adult maltreatment registry check.
  • Strong organizational and administrative abilities.
  • Excellent customer service and communication skills.
  • Ability to handle sensitive information with confidentiality.

Nice To Haves

  • Experience in working with children and/or families, some experience with community engagement or community resources.
  • Good communication skills, experience in public speaking good organization skills and computer experience preferred.

Responsibilities

  • Assist in client intake and service referrals.
  • Provide basic counseling and resource navigation.
  • Maintain accurate records and case documentation.
  • Support community outreach and public education initiatives.
  • Coordinate scheduling and follow-ups for client services.

Benefits

  • pension
  • maternity leave
  • paid state holidays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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