SOCIAL SERVICES ASSISTANT

State of Arkansas•Little Rock, AR

54d

About The Position

Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and childcare. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory trainings. Schedules, monitors, and documents family visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned. Ability to work outside of set hours such as late evenings and some weekends required. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others. The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

Requirements

Minimum of six months of work experience in human services programs or public service.
Required to have a background check and child/adult maltreatment registry check.
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.