Social Services Assistant/Unit Secretary

Volare Health, LLC•Eugene, OR

3d•$22•Onsite

About The Position

Hillside Heights Rehabilitation Center is proud to provide high-quality long-term care and short-term rehabilitation services to the Eugene community. We are committed to creating a warm, welcoming environment for our residents, families, and staff. While you make a meaningful difference in the daily lives of our residents, we support you with competitive market wages and opportunities for professional growth. We are currently seeking a Social Services Assistant/Unit Secretary to serve in a dual role supporting the Social Services department while also providing receptionist and unit secretary support. This position is essential to ensuring compassionate resident care, clear communication, and efficient administrative operations. If you seek to use both your mind and your heart to improve daily lives, we invite you to join our team. We offer rewarding work, professional challenges, and opportunities for advancement. The Social Services Assistant / Unit Secretary works closely with the Social Services Director/Coordinator to identify and support residents’ social, emotional, and psychological needs while also providing front desk and clerical support. This role serves as a key point of contact for residents, families, visitors, and staff.

Requirements

Ability to meet any applicable state and/or federal requirements.
Basic understanding of computer technology and office systems.
Strong organizational, communication, and interpersonal skills.
Ability to read, write, and follow oral and written instructions in English.
Ability to relate positively to residents and families and work cooperatively with team members.

Nice To Haves

Bachelor’s degree in Social Work or a related field preferred.
Healthcare or long-term care experience highly preferred.

Responsibilities

Assist with developing comprehensive social history and psychosocial assessments for new admissions.
Assist with discharge planning, care plans, and completion of MDS documentation as assigned.
Orient new residents and support their adjustment to the facility.
Assist residents and families with transitions, including room changes.
Support families with engraving and/or marking residents’ personal belongings.
Review residents’ rights with residents and staff and assist with personal resident needs.
Assist in facilitating family meetings and supporting volunteer programs.
Document progress notes related to residents’ care plans in accordance with policy.
Greet and assist residents, families, visitors, and vendors in a professional and courteous manner.
Answer and route incoming phone calls accurately and promptly.
Maintain logs, schedules, and records as required.
Provide clerical and administrative support to nursing and interdisciplinary teams.
Assist with filing, copying, data entry, and maintaining confidential records.
Support communication between departments to ensure smooth daily operations.