Social Service Coordinator - Full Time; 7600-201-A

Catholic Charities Brooklyn and Queens•New York, NY

About The Position

The Social Service Coordinator works as an integral member of on-site support team providing safe affordable housing for tenants who live in Senior Housing properties managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Social Service Coordinator (SSC) is responsible for providing a range of on-site services that meet health, psychological or social needs of tenants living independently within the building. The SSC will be responsible for developing and implementing appropriate and effective communal and individual opportunities that support tenants as they age in place. Targeted support services for those tenants in crisis or need will be developed to support tenants to maintain permanent affordable housing or, where appropriate, are transitioned to more appropriate housing. The SSC will play an integral role ensuring that social services are well woven into the building. The SSC will play a critical role in facilitating volunteer projects in the building and will create opportunities where possible for connections with the neighborhood community to take place.

Requirements

Bachelor’s Degree in Human Services or related field
Excellent organizational, verbal, & written communication skills.
Regularly required to talk, hear, walk, stand, & sit.
Able to climb stairs if necessary.
Able to operate a computer keyboard, mouse & office equipment.
Ability to read printed materials and computer screens.
Ability to work flexible hours (evenings/weekends) as assigned.
Able to travel throughout the five boroughs as needed.
Ability to lift up to 10lbs.

Responsibilities

Ensure the development of appropriate educational and social programming is consistently taking place throughout the year.
Facilitate coordinated care for targeted critical/high need tenant cases.
Work through team approach in partnership with building property management and maintenance staff to identify and respond to tenants in need.
Provide information and referral services to all tenants in need of such services
Advocate with tenant to community service providers as needed
Completes Agency and HUD forms in timely manner.
Conduct apartment visits as requested and for targeted high need cases.
Respond to emergency situations.
Maintain contact and follow-up with service providers put in place for tenants such as APS and/or outpatient treatment services.
Accompanies tenants to face to face meetings as requested by tenant.
Assist tenants in completion of application, recertification, entitlement and social service related applications and documents.