Social Service Coordinator - Full Time; 7535-201-N

Catholic Charities Brooklyn and Queens • New York, NY

80d

About The Position

The Social Service Coordinator works as an integral member of on-site support team providing safe affordable housing for tenants who live in Senior Housing properties managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Social Service Coordinator (SSC) is responsible for providing a range of on-site services that meet health, psychological or social needs of tenants living independently within the building. The SSC will be responsible for developing and implementing appropriate and effective communal and individual opportunities that support tenants as they age in place. Targeted support services for those tenants in crisis or need will be developed to support tenants to maintain permanent affordable housing or, where appropriate, are transitioned to more appropriate housing. The SSC will play an integral role ensuring that social services are well woven into the building. The SSC will play a critical role in facilitating volunteer projects in the building and will create opportunities where possible for connections with the neighborhood community to take place. Ensure the development of appropriate educational and social programming is consistently taking place throughout the year. Facilitate coordinated care for targeted critical/high need tenant cases. Work through team approach in partnership with building property management and maintenance staff to identify and respond to tenants in need. Provide information and referral services to all tenants in need of such services. Advocate with tenant to community service providers as needed. Completes Agency and HUD forms in timely manner. Conduct apartment visits as requested and for targeted high need cases. Respond to emergency situations. Maintain contact and follow-up with service providers put in place for tenants such as APS and/or outpatient treatment services. Accompanies tenants to face to face meetings as requested by tenant. Assist tenants in completion of application, recertification, entitlement and social service related applications and documents.

Requirements

• Bachelor’s Degree in Human Services or related field
• Excellent organizational, verbal, & written communication skills
• Ability to talk, hear, walk, stand, & sit regularly
• Ability to climb stairs if necessary
• Ability to operate a computer keyboard, mouse & office equipment
• Ability to read printed materials and computer screens
• Ability to work flexible hours (evenings/weekends) as assigned
• Ability to travel throughout the five boroughs as needed
• Ability to lift up to 10lbs.

Responsibilities

• Provide a range of on-site services that meet health, psychological or social needs of tenants.
• Develop and implement communal and individual opportunities that support tenants as they age in place.
• Develop targeted support services for tenants in crisis or need to maintain permanent affordable housing.
• Facilitate volunteer projects in the building and create opportunities for community connections.
• Ensure the development of educational and social programming throughout the year.
• Facilitate coordinated care for targeted critical/high need tenant cases.
• Work in partnership with building property management and maintenance staff to identify and respond to tenants in need.
• Provide information and referral services to all tenants in need.
• Advocate with tenants to community service providers as needed.
• Complete Agency and HUD forms in a timely manner.
• Conduct apartment visits as requested and for targeted high need cases.
• Respond to emergency situations.
• Maintain contact and follow-up with service providers for tenants.
• Accompany tenants to face-to-face meetings as requested.
• Assist tenants in completion of application, recertification, entitlement and social service related applications and documents.

Benefits

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees