Social Service Child Case Mgr. - IDD Superb Benefits/Hybrid!

New Vista of the Bluegrass Inc•Louisville, KY

30d•Hybrid

About The Position

If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team! The KEIS Service Coordinator will coordinate and monitor all early intervention services for children with developmental delays in the First Steps Program. Duties include receiving and processing referrals, entering referral information into the TOTS database, home visits, making referrals for eligibility and for services, completing intake visits, family assessments, facilitating IFSP meetings and connecting families to other community resources. The KEIS Service Coordinator will also develop a transition plan to help the family plan for services after they exit First Steps. The service coordinator will attend local ARC and IEP meetings to serve as an advocate for the family. The KEIS Service Coordinator will also maintain regular direct and indirect contact with families on their caseload to ensure the family’s needs are being met. The KEIS Service Coordinator is a positive team player that promotes a culture of inclusion and participation.

Requirements

Bachelor’s degree in a human services field
Must have a valid driver’s license, reliable operating transportation, and proof of current auto insurance

Nice To Haves

Bachelor’s degree in a human service AND
Two years professional experience working with children 0-5 years and their families in which the following skills were gained:
Communication skills in interviewing, negotiating and mediating, and providing informal support.
Problem-solving by finding and utilizing services and resources, resolving conflicts, integrating services using formal and informal channels and enabling families to use problem-solving.
Organization by maintaining accurate data collection and resource information, exhibiting flexibility in scheduling, and developing plans.
Collaboration and leadership through developing relationships with families, enabling families to develop their decision-making skills and establishing collaborative relationships with service providers
Have a license in one of the professional fields recognized in First Steps regulation (OT, PT, ST, DI, SW, etc.)
Prefer previous service coordination or case management experience.
Prefer knowledge of early childhood development and developmental milestones (0-3 years)

Responsibilities

Travel throughout the 7 counties in the Louisville District
Complete intake visit with families who have been referred to First Steps. Make referrals for eligibility determination and early intervention services
Complete initial, semi-annual and annual intensive family assessments and create reports for First Steps record
Work with families to develop outcomes for the team
Review family priorities and outcomes to determine which service providers should attend Individualized Family Service Plan (IFSP) meetings
Schedule and facilitate Individualized Family Service Plan (IFSP) meetings with families and early intervention providers
Schedule and facilitate transition meetings with families and school systems, head start programs and/or private therapy agencies
Monitor all plans to ensure compliance by intervention providers (state contractors)
Contact families periodically to ensure satisfaction with services
Review all IFSP at 6-month intervals with the IFSP team to make necessary changes and annually reevaluate eligibility
Forward all family complaints regarding state contractors to the KEIS Program Coordinator
Enter all service notes and reports into the TOTS online data system in a timely manner
Meet billing productivity goals for the First Steps program
Organize, File and Maintain records as required
Ensure 100% adherence to all First Steps regulated timelines
Complete child find activities with physicians, daycares and other community partners to increase the awareness of the First Steps Program
Attend necessary First Steps meetings and trainings
Assist families in finding community resources outside of the First Steps Program
Maintain a positive and professional relationship with providers within the First Steps Program, other New Vista Programs, and community resources