Social Service Analyst - Patient Navigator

LCMC Health • New Orleans, LA

48d

About The Position

Your job is more than a job. You're the lifeline for countless patients because, as a Patient Navigator, you're connect the dots advocating, coordinating, educating, and supporting all aspects of assigned clinical service areas and assisting patients in navigating clinical services and overcoming barriers that may inhibit access to services. Serving as a liaison, you interface with diverse levels of medical and non-medical personnel within hospital departments and external agencies to ensure optimal level of clinical coordination. Communicator? Check. Self-motivator? Check. Organizer? Check. You've got that little extra ability to prioritize work, function in a high-pressure environment, and meet stringent deadlines. And you do it all with a smile and a positive attitude. Sounds like you'd fit right in here and we can't wait to help you take your career to the next level. Your experiences, knowledge, skills, empathy, compassion, and your "little something extra" all add up to you. And we're excited to get to know you and find out what you'll bring to this patient navigation specialist role.

Requirements

• High school graduate or GED.
• 2 years in business, healthcare, or related field.

Responsibilities

• Contact no-show patients to encourage re-entry either to the clinical service or other clinical provider.
• Maintain relationships with internal and external referral sources and agencies to facilitate patient referrals.
• Collaborate with clinical staff and providers to ensure patients' engagement & adherence to plan of care.
• Maintain collection and storage of data & clinical information specific to service to include filing, upload of clinical documentation into EHR and electronic programs.
• Participate, coordinate, and schedule identified outreach programs and community events.
• Coordinate support groups including attendance at meetings, identifying educational speakers, and providing information concerning the support group to all patients and providers.
• Serve as liaison and/or contact person for the department or office between and amongst other departments, patients, and vendors.
• Coordinate and schedule departmental, informational and general staff and provider meetings.
• Perform other duties as assigned and develop special projects as assigned by service program medical director and/or the operations manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees