Social Media Specialist
About The Position
The Social Media Specialist is an early career role responsible for supporting the execution of Zones’ social media presence across key platforms, with a primary focus on content publishing, engagement, and brand consistency. This role plays an important part in how Zones shows up digitally, helping to amplify campaigns, events, partner activity, and thought leadership through well executed social content. Reporting into the Director of Global Marketing, this role works closely with global and regional marketing teams to support social media initiatives that align with Zones’ brand and go to market priorities. The position is remote based in the United States
Requirements
- Degree in Marketing, Communications, Digital Media, or a related field, or equivalent early career experience.
- 1 to 3 years of experience managing or supporting social media for a brand, internship, or agency.
- Strong interest in B2B marketing, technology, and digital content.
- Basic understanding of LinkedIn and other social platforms used in a professional environment.
- Good written communication skills and attention to detail.
- Organised, proactive, and eager to learn in a fast paced, remote working environment.
Responsibilities
- Support the execution of social media activity aligned to Zones’ global go to market strategy across Enterprise, Mid-Market, SMB, and Retail QSR.
- Assist in publishing content that supports campaigns, events, product launches, and services messaging.
- Help maintain consistent brand voice, tone, and visual standards across all social platforms.
- Contribute ideas and suggestions to improve content relevance and engagement.
- Support day to day management of Zones’ social media channels, including scheduling and publishing posts.
- Assist with creating written, visual, and short form video content, working from briefs and templates.
- Engage with followers by monitoring comments, reactions, and messages, escalating where needed.
- Help keep content calendars organised and up to date.
- Assist in promoting partner campaigns, events, and announcements through social media.
- Support global and regional marketing teams with campaign based social execution.
- Help surface customer stories, case studies, and internal wins for use on social channels.
- Support the tracking of social media performance including engagement, reach, and follower growth
- Help compile regular performance summaries and dashboards.
- Learn and apply best practices to improve content performance over time.
- Work closely with Global Marketing and Regional Marketing teams to support planned campaigns.
- Coordinate with designers, content creators, and stakeholders to deliver approved social content.
- Support social media coverage for events and key company moments as required.
Benefits
- Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more.
- Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
