Social Media Marketing Intern (Part-time)

Sendbird•San Mateo, CA

3d•Hybrid

About The Position

B2B social is broken. Most companies post into the void. You'll build something people actually read. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Social Media Marketing Intern AI is reshaping enterprise software, and Sendbird is at the center of it. The story is real and it's moving fast. What's missing is someone who can translate that momentum into LinkedIn content that stops the scroll, earns the follow, and builds a community around what we're building. This isn't a "write three posts a week and call it done" role. You'll own the content calendar, support executive thought leadership, and run our employee advocacy program, all while using AI tools to work faster and sharper than any intern before you. The Role You'll own Sendbird's LinkedIn presence end to end: drafting content, managing the calendar, energizing employee advocacy, and helping executives sound like themselves at their best. The right person here moves fast, writes well, and uses AI to do more with less. You might be this person if: You draft a LinkedIn post and immediately think about how to repurpose it into three more formats. You've experimented with AI writing or content tools and have opinions on what actually works. You can match a brand's voice across a CEO's post, a product update, and a company announcement without it feeling robotic. You notice when a B2B brand's social presence is doing something clever and you want to reverse-engineer it. You're as comfortable pulling performance data as you are writing copy, and you use both to make decisions. You treat a content calendar like a product: sequenced, intentional, and always a sprint ahead. You get genuinely curious about AI, customer experience, and enterprise tech, not just because it's the job.

Requirements

Currently pursuing a Bachelor's degree in Marketing, Communications, PR, or a related field.
Strong writing and storytelling skills tailored to LinkedIn's B2B audience.
Comfort collaborating across time zones and working with creative teams via tools like Jira and Figma.
Organized and detail-oriented, with the ability to manage multiple projects without dropping threads.
Ability to work in our San Mateo office during business hours 2-3x a week.

Nice To Haves

Familiarity with Sprout Social or a comparable social management platform.
Hands-on experience using AI tools (Claude, ChatGPT, or similar) to draft, edit, or repurpose content at speed.

Responsibilities

Draft and schedule LinkedIn posts for Sendbird's company account and executive profiles, keeping tone, visuals, and strategy locked in.
Use AI tools to accelerate content production: repurposing blogs, webinars, and product updates into posts, carousels, and short-form video scripts.
Own and maintain the social content calendar, keeping campaigns coordinated across marketing, product, and design.
Run Sendbird's employee advocacy program in Sprout Social, curating content, tracking engagement, and publishing weekly participation highlights.
Partner with the CEO and executives to develop authentic thought leadership content that reflects how they actually think about AI and CX.
Monitor industry conversations, engage with relevant AI and CX content, and build Sendbird's visibility in communities that matter.
Track performance metrics weekly and surface insights that actually change what we post next.