Social Media Intern

Pacsun Careers•Anaheim, CA

About The Position

Pacsun delivers an exclusive mix of the most relevant brands and styles to a community of inspired youth. Curated in Los Angeles. We sit at the intersection of fashion, culture, and the Gen Z and Gen Alpha consumer. With over 300 stores, we continue to scale a customer-centric organization defined by speed, creativity, and cultural relevance. Our teams power that momentum. Every role contributes, and collaboration isn’t a buzzword here, it’s how the work gets done. Our internship program is built for individuals who want meaningful exposure, hands-on experience, and a front-row seat to how a modern youth-driven retail brand operates. Pacsun is seeking Interns who are forward-thinking, retail-minded creators of culture with a strong appreciation for fashion and learning. This is a temporary, hourly position for 6-8 weeks @ 30-40 hours per week. The Pacsun Social Media Intern supports the review, approval, and moderation of social media content and community interactions within the Pacsun-operated online application. This entry-level role helps ensure that all published content and community comments align with brand guidelines, community standards, and Company policies.

Requirements

0–2 years of experience in marketing, social media, digital content, communications, or a related field.
Interest in brand content, online communities, and digital platforms.
Familiarity with social media platforms and online community behavior.
Strong attention to detail
Clear written communication skills
Strong judgement and ability to ask questions
Ability to follow guidelines and processes
Organized and reliable with strong follow-through
Positive, collaborative mindset

Responsibilities

Content Review Support Review submitted creative content for the Community Creative Hub, including:
User-generated content (UGC)
Employee-generated content
Images, videos, captions, and written posts
Ensure content aligns with brand voice, tone, and visual guidelines.
Confirm content meets basic policy, copyright, and usage requirements.
Route content that requires additional review or escalation to a manager or cross-functional partner.
Community Comment Review & Moderation Monitor and review community comments on Creative Hub posts.
Approve comments that meet community standards and guidelines.
Flag or remove comments that include inappropriate language, harassment, spam, or policy violations, following established procedures.
Escalate sensitive or unclear situations to a manager for guidance.
Policy, Workflow & Collaboration Summary Follow company content and community policies, applying guidelines consistently and completing required training.
Support content review workflows by tracking submissions, approvals, and maintaining organized records.
Collaborate with Marketing, Social, and Creative teams to enable timely publishing, apply feedback, and contribute ideas that enhance the community experience while staying within guidelines.