Social Media Engagement Intern (Summer 2026)

Okta • Chicago, IL

11h • Hybrid

About The Position

The Social Media Engagement Intern will be an integral part of the Okta and Auth0 Community Team within Customer Acceleration. This role is crucial for transforming our social channels (Okta/Auth0 Community, X, LinkedIn, Reddit, Instagram, Youtube and TikTok) into vibrant support ecosystems, empowering developers and IT professionals, and fostering a thriving community around Okta and Auth0 products. The intern will serve as a frontline content amplifier, driving engagement and supporting our community's growth programming.

Requirements

• Education: Pursuing a Bachelor's Degree (graduating in December 2026 or Spring 2027) in, Marketing, Communications, Public Relations, Computer Science, or Information Technology
• Platform Proficiency: High literacy in LinkedIn, X, and Reddit.
• Writing Skills: Exceptional written communication with the ability to translate complex technical concepts into easy to consume content.
• Basic Analytics: Familiarity with social media metrics (Engagement rate, CTR, impressions) and tools like Google Analytics and the ability to translate and present data.

Nice To Haves

• Creative Tools: Basic proficiency in Canva for creating quick social assets.
• Video Editing: Ability to cut "micro-content" for TikTok, Reels, or YouTube Shorts.
• Community Experience: Previous experience moderating or contributing to online communities and engaging with members.

Responsibilities

• Social Media Management: Drafting, scheduling, and submitting engaging posts across X, LinkedIn, and Reddit.
• Community Engagement: Actively monitoring social channels, providing timely responses, and fostering interactive conversations.
• Content Amplification: Collaborating to promote new educational resources like tutorials, webinars, and blog posts.
• Program Support: Coordinate loyalty, advocacy and expert gamification and reward programs.
• Reporting & Analysis: Assisting with tracking key performance metrics for social campaigns and contributing to impact reports.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees