Social Media Coordinator

Liquidity Services • Columbus, OH

78d • $21 - $26

About The Position

Retail Rush is a new discount retail store bringing unbeatable deals and a fun shopping experience to the Columbus community. We're looking for a creative, outgoing, and motivated Social Media Coordinator to help us grow our brand and engage with our customers online and in-store. We're seeking a dynamic and social media-savvy team member to capture content onsite, connect with our customers, and bring Retail Rush's brand to life across TikTok, Instagram, Facebook, and more. This is a great role for someone early in their career with a passion for content creation, social platforms, and delivering exceptional customer experiences. You'll work closely with the Marketing Manager to plan and execute social campaigns, create compelling content, and engage with our online community—while also assisting with in-store customer service.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field preferred; or equivalent experience.
• 1+ year of experience managing or creating content for social media (internship or personal brand experience counts!).
• Proficiency with WhatNot, TikTok Shop, and Meta Business Suite is a plus.
• Experience creating content using InDesign and Canva.
• Strong communication and interpersonal skills; customer service experience is a plus.

Nice To Haves

• Comfortable filming and appearing in videos, and hosting live sessions.
• Creative, detail-oriented, and highly organized with the ability to multitask.
• Passion for retail, social media trends, and creating memorable customer experiences.

Responsibilities

• Capture photos and videos onsite, highlighting new products, deals, and in-store experiences.
• Interact with customers in-store and online to build community and brand loyalty.
• Manage posting and scheduling across all social media platforms (TikTok, Instagram, Facebook, etc.) using Meta Business Suite.
• Plan and host TikTok Live sessions and livestream sales via platforms like WhatNot and TikTok Shop.
• Source, collect, and share user-generated content.
• Collaborate with the Marketing Manager to create and maintain a social media content calendar.
• Respond to comments, messages, and reviews to ensure top-notch customer engagement.
• Assist with in-store customer care, ensuring customers leave happy and return for more.
• Design content (graphics, flyers, ads, etc.) using InDesign and Canva.

Benefits

• Competitive wages
• Healthcare (medical, dental, vision, prescription drugs, FSAs)
• 401(k) plan
• Paid time off (PTO) and holidays
• Paid parental leave
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and tuition assistance
• Annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree