Social Impact and Community Engagement Intern

Twilio

8d•$29 - $35•Remote

About The Position

Twilio is looking for a Social Impact Intern to join our Social and Environmental Impact (SEI) team. This is a unique role that gives you first-hand corporate social responsibility experience, and sits at the intersection of social impact, community engagement, and communications. As an intern, you won’t just be watching from the sidelines; you will be a key player in ensuring our social impact and community engagement initiatives drive both meaningful social change and business value. What You’ll Gain: Hands-on Experience: Real-world exposure to how a major tech company integrates social impact into its core business strategy. Cross-Functional Exposure: The chance to work alongside Sales, Marketing, Product, and Operations teams and meet employees with different workstreams around the globe. Mentorship: Direct reporting line to the Social and Environmental Impact team with a focus on your professional development.

Requirements

Currently pursuing a four-year degree in Political Science, International Affairs, Non-Profit Management, Business Administration, or a related degree.
Interest in corporate social responsibility/social impact
Strong interpersonal skills
Project/program management skills
Critical-thinking, problem-solving, organization skills
Entrepreneurial spirit, passion for innovation, and a commitment to driving change
Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills to offer excellent service to our customers (i.e. employees, nonprofits, and businesses).

Responsibilities

Assist in organizing and executing virtual and in-person employee engagement and volunteer opportunities and activities
Help plan for Twilio’s annual Global Impact Week event, assisting with the coordination of 50+ volunteer events globally.
Draft communications for internal newsletters, intranet posts, and impact reports that highlight Twilio’s social impact initiatives and drive engagement.
Conduct literature reviews and background research on education, healthcare, and crisis readiness to inform our public sector engagement plans.
Help identify high-impact opportunities and nonprofits where digital communications technologies can meaningfully advance community outcomes.
Develop reports and presentations as needed.
Identify ways to make our internal systems more organized, efficient, and our social impact programs more user-friendly.
Monitor both the public sector tech landscape and the crisis readiness landscape to identify emerging trends and relevant conferences and learning opportunities for the team.