Social Adjustment Services (SAS) Caseworker

International Rescue Committee • Abilene, TX

226d • Remote

About The Position

The SAS Case Worker provides short-term case management services to refugee clients who are post the initial resettlement process. Case management services are focused on medical case management, access to public benefits, and emergency case management. The caseworker provides additional orientation to achieve long-term independence.

Requirements

• Bachelor's degree in social work or related field of study preferred, but not required.
• Relevant professional experience in social service setting, including public benefits and US social services system; minimum of 2 years' experience strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multicultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; other languages welcome.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Responsibilities

• Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services.
• Develop comprehensive service plans in collaboration with clients.
• Develop working partnerships for social service providers, and ensure referral processes for clients are in place.
• Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF.
• Connect clients with medical providers as appropriate.
• Develop and implement orientations related to health and public benefits.
• Ensure case files and reports are maintained in accordance with grant requirements.
• Other duties as requested.

Benefits

• 403b retirement savings plans with immediately vested matching
• sick leave
• Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: Bachelor's degree