SOC Technician (Alyeska SOC)

DUS Website • Anchorage, AK

1d • Onsite

About The Position

The Security Operations Center (SOC) Technician monitors and supports the safety and security of people, facilities, and assets by observing surveillance systems, responding to alarms, and coordinating incident response activities. Responsible for the technical management of access control systems. This role serves as the first line of defense, ensuring timely detection, documentation, and escalation of security-related events. The Security Operation Center (SOC) is in Anchorage, located with the Alyeska Operations Control Center (OCC) and is staffed 24 hours/day 7 days/week. The SOC is a highly technical work environment that uses specialized hardware/software, and radio/telephone/IP communications in support of the Trans-Alaska Pipeline System (TAPS). This position works a one week on / one week off rotational schedule.

Requirements

• High school diploma or GED
• Valid driver’s license
• One (1) year of TAPS security experience or equivalent in a Security Operations Center or IT Security field
• Strong written and verbal communication skills, with the ability to interact professionally and effectively with personnel at all levels, external agencies, and the public.
• Proficiency in electronic security management applications; including Microsoft Word, Excel, PowerPoint, Video and Data Transport Management, and Alarm Management
• Alaska Unarmed Security Officer license or ability to obtain upon hire
• Ability to remain alert and focused for extended periods
• Ability to handle crisis situations at the client site, calmly and efficiently
• Ability to make sound decisions in high-pressure situations
• Upon hire, must complete the SOC Qualification Training Program
• Must be able to pass pre-employment screens including drug test, criminal background check, and post-offer physical/fitness for duty evaluation.

Nice To Haves

• Two (2) or more years of TAPS security experience
• Two (2) or more years in a Security Operations Center or IT Security field
• Two (2) years of experience as any officer (or above) with a municipal, state or federal law enforcement agency, military police unit, corrections or private security company within the past five years
• Extensive experience with CCTV, access control, and alarm management systems
• Willingness to be OC (pepper spray) certified
• Experience working in critical infrastructure, industrial, or remote environments

Responsibilities

• Monitor security systems including CCTV, access control, alarms, and communication systems
• Identify, assess, and respond to security alerts and incidents in real time
• Dispatch security personnel or emergency services as needed
• Maintain accurate logs, incident reports, and shift documentation
• Communicate effectively with on-site security teams, management, and external responders
• Follow established security procedures, protocols, and escalation paths
• Conduct routine system checks to ensure equipment is functioning properly
• Assist with investigations by reviewing footage and compiling reports
• Maintain confidentiality of sensitive security information

Benefits

• Full-time regular employees have the opportunity to enroll in health insurance (medical, dental, and vision), life insurance, 401k Retirement Plan and other benefit options.
• Employees are provided access to our Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED