SOC Operator, Mon-Fri, 2nd shift, $24.87

Securitas • Waltham, MA

108d • $24

About The Position

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Securitas plays an essential role for our clients and in society. Our Global Security Operations Center positions help maintain a safe and secure environment by monitoring alarm systems, coordinating emergency responses, and supporting on-site security teams. GSOC Operators are the central hub for communication and incident management, ensuring rapid and effective responses to any situation.

Requirements

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent.
• 3+ years of security experience required or equivalent.
• 2+ years of security experience required or equivalent.
• 3+ years of customer service experience.

Responsibilities

• Operate CCTV systems, alarm monitoring platforms, and life safety systems to detect and respond to security threats.
• Utilize software to monitor and manage access to secure areas.
• Coordinate responses to alarms, emergencies, and incidents using radio, satellite phones, and emergency broadcast systems.
• Maintain professional communication with security staff, emergency responders, and client personnel.
• Accurately document all incidents, alarms, and communications in dispatch logs and reports.
• Participate in a structured 40-hour training program covering alarm systems, emergency procedures, communication tools, and site-specific protocols.
• Provide courteous and professional support to client staff and visitors, ensuring a positive and secure environment.

Benefits

• Medical Insurance (Anthem)
• Dental Insurance (Aetna)
• Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance
• Paid Time Off
• Paid Uniforms
• Paid Training
• Specialized Programs for Continued Education for Security Officers
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED