SOC Manager

Arctiq•Brentwood, TN

90d•Remote

About The Position

Arctiq is looking for an experienced Security Operations Center Manager with a strong background in security. This position has high visibility and is directly accountable for the effective and efficient management of the Security Operations Center (SOC). The SOC Manager will manage day-to-day activities in the Security Operations Center and oversee, monitor, and guide the daily job performance of SOC team. This role requires extensive experience in SIEM management, preferably with Splunk, Google SecOps and/or Microsoft Sentinel and a comprehensive understanding of network security practices."

Requirements

Bachelor's Degree / Diploma in Information Security, Computer Science, or Computer
5+ years of experience managing and updating SIEM technology; vendor SIEM certifications are advantageous.
Proven expertise in SIEM deployment, capacity planning, and upgrading
Strong process-oriented skill set aligned with global standards such as ITIL
Exceptional leadership skills and analytical abilities
Excellent written and verbal communication skills, with strong presentation skills
Ability to prioritize tasks, and adapt to changing priorities
Comprehensive knowledge of client-server applications, web applications, databases, firewalls, VPNs, and enterprise antivirus products
Deep understanding of networking principles, including TCP/IP, WANs, LANs, and Internet protocols

Nice To Haves

Preferred professional designations such as CISSP, CISM, or CISA

Responsibilities

Direct the functions, processes, and operations of the SOC to ensure adherence to policies and procedures.
Lead the 24×7 operations of the SOC to effectively identify and resolve security incidents, thereby enhancing client security.
Manage the SOC team, including shift scheduling and personnel oversight.
Ensure compliance with SLAs, improve processes to achieve operational goals, and maintain process adherence.
Coordinate the collection, documentation, and analysis of security incidents reported to the SOC.
Provide CISO/Senior Management with comprehensive insights into risks and threats in the enterprise environment.
Develop and sustain an incident response management program encompassing detection, analysis, containment, eradication, recovery, and preservation of forensic evidence for investigations.
Collaborate directly with customers to manage resolutions and ensure high levels of customer satisfaction.
Generate reports, dashboards, and metrics to illustrate SOC operations and deliver presentations to Management.
Drive continuous improvement initiatives across SOC processes.
Conduct regular and ad hoc training exercises to keep staff updated on the latest threats and incident response methodologies.
Provide direction, leadership, and management oversight to SOC personnel.
Establish performance objectives and prioritize tasks effectively.
Mentor SOC personnel to foster professional growth and developmen.