SOC 3 Analyst

Clearwater serves a diverse and growing base of customers across the healthcare ecosystem, including several of the nation's largest health systems as well as a large universe of regional hospitals, physician practice management groups, digital health and other healthcare technology companies, medical device manufacturers, and business service providers. Our mission is to help those organizations move to a more secure, compliant, and resilient state so they can achieve their mission. Clearwater was named the top Compliance and Risk Management solution provider in Black Book Market Research's annual survey of the healthcare industry the past eight years in a row, as well as the top-rated Cybersecurity Advisors & Consultants for the past five years in a row. The Tier 3 SOC Analyst is responsible for being the most senior technical resource and mentor to the entire SOC operation. This role, while still required to handle security tickets and the handling of events that come into the SOC, is an escalation and confirmation point in the process of event triage, incident management, and response. The Tier 3 SOC Analyst must be able to perform the many different tasks within the SOC, and mentor the lower-level SOC resources to further expand the SOC's capabilities and capacity to grow. This position also requires the continued refinement of operational processes and procedures that impact how the SOC operates day to day and to push those refinements to all areas of the SOC through training and real-world application. This position may require shift work outside of normal business hours (8 am - 5 pm), including nights and weekends.