SOAR Benefits Specialist
About The Position
SOAR Benefits Specialist COME GROW WITH US! South County Mental Health Center, Inc. private non-profit behavioral healthcare provider serving south Palm Beach County from our headquarters in Delray Beach, Florida. Since 1974, we’ve been dedicated to delivering high-quality, compassionate behavioral health care to individuals and families of all ages and incomes. At SCMHC, we take a community-centered approach to care, offering a wide range of services — from crisis screening and mobile response to outpatient therapy, psychiatric support, and tailored programs for children, adults, and families. Our team works together to support client well-being and independence while advocating for services in the least restrictive environment. Whether on-site or in the community, we strive to make a meaningful difference in the lives of those we serve — and we’re looking for passionate professionals to join us in that mission. PURPOSE The SOAR Benefits Specialist assists individuals with serious mental illness and other vulnerabilities in applying for federal disability benefits using the SSI/SSDI Outreach, Access, and Recovery (SOAR) model. This role is client-focused and combines direct service, advocacy, and detailed documentation to help clients successfully navigate the disability benefits process.
Requirements
- Bachelor’s degree
- One (1) year of experience in the mental health field
- Valid driver’s license and ability to be insured
- Knowledge of mental health and substance use disorders and clinical approaches
- Strong written, verbal, and interpersonal communication skills
- Ability to build rapport and conduct effective interviews with a diverse population
- Strong organizational skills and attention to detail
- Ability to collaborate with internal teams and external community partners
- Familiarity with federal and state public benefits programs and/or SOAR is a plus
- Ability to understand and comply with confidentiality laws, client rights, ethical standards, and abuse reporting requirements
Nice To Haves
- Bachelor’s degree in Human Services or a related field
- Two (2) years of experience in the mental health field
- SOAR certification
- Familiarity with federal and state public benefits programs and/or SOAR is a plus
Responsibilities
- Engage individuals in need of services and identify potential SOAR candidates
- Complete SSI/SSDI applications through in-depth client interviews and documentation
- Gather and organize medical records and supporting evidence for applications
- Write comprehensive SOAR Medical Summary Reports
- Accompany clients to Social Security Administration (SSA) appointments as needed
- Maintain communication with SSA regarding application status
- Coordinate with medical providers, psychiatrists, and specialists to obtain required documentation
- Refer and connect clients to community resources including housing, mental health, substance use, primary care, and transportation services
- Maintain accurate and timely case records, progress notes, referrals, and assessments
- Participate in required trainings, certifications, and weekly team meetings
- Perform other duties as assigned to support program operations
Benefits
- paid time off
- health, dental, and vision insurance
- life and long-term disability coverage
- additional voluntary benefits
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
