Snr Client Advisor (Snr Account Handler)

Marsh McLennan • Uxbridge, MA

8d • Hybrid

About The Position

We are seeking a talented individual to join our team at Marsh Commercial. This role will be based in the Worcester office. This is a hybrid role that has a requirement of working at least three days a week in the office. The role: Snr Client Advisor (Snr Account Handler) This position would suit an experienced Snr Account Handler/Client Advisor with a background in Fleet insurance having worked in a Handler/Broker type role previously looking to join an established, market leading insurance broker. You will be responsible for maintaining your own book of business and handling the day-to-day activities including renewals, mid-term adjustments and handling any client queries as well as attending client visits alongside the Client Executives.

Requirements

• Proven experience of working on the full renewal process of commercial insurance Fleet programs
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• A good awareness of clients’ business, their business issues, insurance programmes and service plans

Nice To Haves

• Dynamic with previous client facing experience
• Previous people management experience
• The ability to remain calm under pressure and be able to work flexibly when required
• Cert CII qualified and working towards ACII is desirable

Responsibilities

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
• Request and review underwriting information on behalf of Commercial clients and understand their requirements
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
• Produce and/or request Insurer documentation

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees