Snowflex Slope Operations Assistant

Liberty University•Lynchburg, VA

25d•Onsite

About The Position

The Campus Rec Student Worker is responsible for performing operational tasks for Campus Recreation programs and facilities. They will provide excellent customer service, maintain facility and asset cleanliness, ensure that all policies are followed by guests and participants, and ensure all safety measures are being implemented. The Slope Operations Assistant is responsible for performing operational tasks and maintaining cleanliness at the Liberty Mountain Snowflex Centre. They will ensure that all policies are followed by guests and that all safety measures are being implemented at the facility. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responsible for ensuring customer safety, facility cleanliness, effective operations, and a high level of customer service at the Liberty Mountain Snowflex Centre during operational hours. Assist in the maintenance and adherence of risk management procedures and policies at the Liberty Mountain Snowflex Centre, ensuring compliance with University policies. Responsible for running lifts, checking passes, securing waivers, assisting with tubing runs, and assigning rental equipment to customers. Effectively communicate any issues or customer complaints to the Snowflex Manager on shift. Responsible to ensure clean and organized outdoor facilities through stocking supplies and maintaining clean restrooms and public spaces. Responsible to assist with maintenance of rental equipment and the Liberty Mountain Snowflex Centre, including regular cleaning. Regularly assist with events and operations during evening, nights or weekend hours. Attend all required Campus Recreation trainings and meetings. Perform all other tasks assigned by the Assistant Director of Slope Operations to assist with Campus Recreation operations and programming. Works effectively as a team member, embracing and fostering LU’s mission. Additional information may be found here SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities

Requirements

Current Liberty University student
Current CPR/AED and First Aid Certification
Ability to work up to 18 hours per week
Availability to work a variety of different shifts (weekends, early morning, afternoon, late night)
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
Strong organizational skills.
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Frequently required to sit or stand in one location for extended periods to perform tasks assigned to varying positions.
Regularly required to hear and speak in order to effectively communicate orally.
Frequently required to stand, walk, and climb stairs to move around the facility
Handle materials, reach overhead, kneel or stoop in order to conduct business.
Regularly lift 40 or fewer pounds

Nice To Haves

Experience in a customer service position
Experience in the Ski and Snowboard Industry
Desire to pursue recreation management as a career field

Responsibilities

Ensuring customer safety
Facility cleanliness
Effective operations
High level of customer service at the Liberty Mountain Snowflex Centre during operational hours
Assist in the maintenance and adherence of risk management procedures and policies at the Liberty Mountain Snowflex Centre, ensuring compliance with University policies
Running lifts
Checking passes
Securing waivers
Assisting with tubing runs
Assigning rental equipment to customers
Effectively communicate any issues or customer complaints to the Snowflex Manager on shift
Ensure clean and organized outdoor facilities through stocking supplies and maintaining clean restrooms and public spaces
Assist with maintenance of rental equipment and the Liberty Mountain Snowflex Centre, including regular cleaning
Assist with events and operations during evening, nights or weekend hours
Attend all required Campus Recreation trainings and meetings
Perform all other tasks assigned by the Assistant Director of Slope Operations to assist with Campus Recreation operations and programming
Works effectively as a team member, embracing and fostering LU’s mission